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1,226 Reviews of Paul Conte Cadillac - Service Center
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April 08, 2023
Loyalty-Sam Manning kept pursuing the right deal for me as we have worked together for the past 12 years. I felt seen and heard by him as we have worked together for the past 12 years. I felt seen and heard by him More
by JAYBEE1906
Verified Customer
April 08, 2023
Service advisor Mr. Giménez was professional, courteous and very thorough in taking care of me for my very first time oil change. Excellent customer service dept. Thank Giménez was professional, courteous and very thorough in taking care of me for my very first time oil change. Excellent customer service dept. Thank Ryan for making my experience a good one. Larry H. Lynbrook N.Y. More
by Cad-5
Employees Worked With
April 08, 2023
I come back to this dealership for years. I have reccomended them to many family and friends. They have always treated me well and extended themselves to help me, especially Sam in sales. Set I have reccomended them to many family and friends. They have always treated me well and extended themselves to help me, especially Sam in sales. Setvice dept has always extended prompt sevice to me. More
by ABAMBINO
April 07, 2023
Service was fine. A job well done. Very good. Good goiod good good good good A job well done. Very good. Good goiod good good good good More
by ibuylioneltrain
Employees Worked With
April 06, 2023
The staff in the service dept are very nice and accommodating. The mechanics are average. accommodating. The mechanics are average. More
by DAHNTAYBELLA
April 04, 2023
A dependable dealership. They service my car and always take very good care of me They service my car and always take very good care of me More
by Rroberts657
Employees Worked With
Other Employees :
Blaise Curci
April 04, 2023
Prompt courteous professional timely. Always have an excellent experience. John is excellent. Do all my Cadillac work there Always have an excellent experience. John is excellent. Do all my Cadillac work there More
by Bestdoc12
April 04, 2023
Fantastic experience Sam Manning was great he walked me through the process showed me all the features of the car. I had no questions when he finished very accommodating. through the process showed me all the features of the car. I had no questions when he finished very accommodating. More
by WILSONFREC
Employees Worked With
March 31, 2023
The service department needs improvement. The quality of customer service isn’t what it used to be. I filed a claim with my insurance due to an accident and unfortunately, the customer servic The quality of customer service isn’t what it used to be. I filed a claim with my insurance due to an accident and unfortunately, the customer service reps had no idea how to handle the claim. They insisted that I had to pay in advance and then get reimbursed from the insurance company. This information was absolutely wrong. I also contacted them to arrange a rental from enterprise. I was given wrong information by the service rep. I called in advance to arrange to drop off my car and pick up a rental from enterprise. He assured me that He would take care of it. When I arrived, he was “out to lunch” for almost an hour, and missed the opportunity to get the rental car because they closed. It was the most frustrating experience. It is disappointing because they used to be great with the their customer service but that was not my experience this time. More
by RODEENA
March 30, 2023
agreat place to purchase a cadillac also to have your check up your car and repairz check up your car and repairz More
by Cynthiapennc
Employees Worked With
