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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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January 06, 2024

Service was relatively quick and the cost was very reasonable. Car was cleaned as usual. Always very satisfied. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Service is always a pleasure. Everyone is very professional. I usually deal with Danny. Gerat man. More

by gwood63@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Everyone is always so helpful. Danny had me in and out in under an hour. More

by sproc311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

I went to service without an appointment and Ryan took care of my car right away ! Vehicle has engine light on. Due to bad sensor ( still waiting for part ). But my problem was expired inspection ! More

by fkeane1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

I had a good experience when I purchased my 2020 XT5. I'm having a better experience whenever I have it serviced. More

by TFARRAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

John whas great very helpful got my engine fixed and got my car back fast. More

by marc40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

PCC and GM sold me a car with a defective transmission that they knew about, and now they can't fix it. Ct6, beautiful car, drives like crap More

by Me
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. Can you please contact me? Shai Nadav Service Director 5168680530

January 01, 2024

A pleasure to work with your staff. Always professional and accommodating, continuously giving updates on progress and makes you feel confident with the service staff. More

by REMMY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

Very courteous staff, I had few issues to be resolved. The service department took care all the issues to my satisfaction. More

by azizjansari
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Didn't fixed The noise of heater And when i get my vehicle I don't know that when i purchased the car or when i leave for service my vehicle my lower front bumper is broken not visible 3 days ago More

by musawerarezoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shai Nadav
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. Can you please contact me? Shai Nadav Service Director 5168680530

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