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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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February 14, 2024

John was very professional and very happy with Paul conti. Been doing business with them for over 15 years More

by BABYDOLL00116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

I’m sorry to say, I had a horrible experience at paul Conte Cadillac on my last service visit. Very disheartening customer service. More

by JOYTRIPLETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an unpleasant experience. Could you please contact me to discuss it? Shai Nadav Service Director 516.868.0530

February 13, 2024

Pat in the Sales Dept. is a true professional. 2nd car leased with him. Ryan is a sweetheart. Pleasure to work with him. More

by frances.safina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

- Great customer service. - Very Clear and transparent. - Professional and courtesy. - Overall, this place is great. More

by ENCALADA.FREDDY856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Brendler in Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
February 08, 2024

Pat McCabe leased my 3 beautiful cars best car dealer In have done business with. See you in 3 years Pat More

by GALASJACK
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Visiting Paul conte cadillac was a great experience. Customer relations was top notch. They even had a spot for the kids in the waiting room. I couldn't ask for more. More

by tvilardi83
Recommend Dealer
Yes
Employees Worked With
Frankie g
February 07, 2024

Excellent experience from sales team to service department , I would highly recommend Paul Conte Cadillac More

by triciaberky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

They need to improve the service careless staff no one Responsible there I buy car from them when I booked it’s say 1 month but car came in more than 2 months when the car arrives Sunroof glass was broken More

by Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. We are sorry you had an issue with parts availability and vehicle shipping. We know it can be very frustrating. We will contact you regarding your registration.

February 07, 2024

I love the service. Great communication, they take care of your needs. I was very pleased with the service. More

by elunicoitin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

I was pleased with the salesman and the service department. I would like to purchase again. More

by ptaylor03
Workmanship
Recommend Dealer
Yes
Employees Worked With
I do not know names. I bought the car in 2019.
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