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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,223 Reviews

1,223 Reviews of Paul Conte Cadillac - Service Center

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November 05, 2024

Very please with the service. This is the 4th Cadillac I purchased at your dealership. To buying a car to the service department. Runs very smoothly. More

by longbeachcookie
Recommend Dealer
Yes
Employees Worked With
Keith Bobrick
November 05, 2024

An oil change can eat at a Saturday but Ryan is always respectful of my time, and a pleaseure to work with. Thank you for the long needed car wash too. More

by JONATHANGLICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

The person who checks you out may benefit from training And also about customers and their points on GM Cadillac rewards More

by paasword
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Rudden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue. I would like to speak with you about your experience. Would you please contact me? Shai Nadav Service Director 516.868.0530

November 02, 2024

Paul County has been my dealership for a couple of years now. So great, I've recommended family and friends. John has always helped me with all my cars needs. Would highly recommend!! More

by usa1contractors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Brendler in Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Great dealership with the best pricing on Long Island. Great service department. Pleasant experience overall. More

by pphoenix99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

John Cusumano excellent service representative. Very professional and will make sure your vehicle is well cared for and you are satisfied with the service performed on the vehicle. More

by pjayltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Ryan was very helpful in setting up my service and seeing it through. He arranged Lyft service to bring me home and then bring me back next day when my car was ready for pick up. He also went out of his way More

by GENNA178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

The worst dealership I have ever dealt with. Was told at time of contract that they will give me a loaner when I need service. First time I call they said "no loaner for regular maintenance". More

by jdeedccpw
Recommend Dealer
No
Employees Worked With
John Cusumano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue scheduling an appointment for service. We will be contacting you to schedule a sooner appointment.

October 20, 2024

They are the Best i have ever dealt with. Danny is outstanding. Service is excellent. Always a very positive experience. More

by carlton.c.angst
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Great customer service at this dealership, great sales person. Very happy to purchase a car from them. More

by gracex510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Oropeza
5.0
This rating includes all reviews, with more weight given to recent reviews.