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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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March 06, 2024

The staff was friendly upon my arrival and my vehicle was ready in a timely manner. More

by k_wall1179
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 02, 2024

The Service department is amazing. The staff is very friendly and helpful. Ryan had my oil change and inspection done in no time. More

by Mleebrady1880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rapp
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 02, 2024

Quick and orofessional. They tell u what is wrong and what is needed. And the cost More

by AUDREYPHEFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 02, 2024

I had to take my Cadillac in for a small issue. He got me into a loaner car in the interim He was so polite and courteous. John just made it so easy. He called me as soon as my truck was done. More

by Anna Maresca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 02, 2024

Provided excellent customer service . On time appts. Hassle free service.would . Would recommend to others More

by JANICE054
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson , Blaise Curci
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 02, 2024

Everyone at Paul Conte Cadillac is professional. It is upsetting to have car trouble. When people help with the situation much stress is taken away The repair service team were all very helpful More

by BLILLIE.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist at service department
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 01, 2024

Ryan was friendly and got my car in and out of service quickly. He also made me very comfortable while I waited. More

by Geoandalex777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for the 5 star review!

February 29, 2024

The Sales, Service and Finance Depts. have been great to work with. Any issues have been resolved quickly and efficiently handled. When the Lease expired, purchasing the car was a very sa More

by COACHROBS
Recommend Dealer
Yes
Employees Worked With
Sam Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
February 28, 2024

GOOD SERVICE. GOOD GREAT STAFF AND GREAT FACILITY. AND THEY MAKE U FEEL WELCOME AND COMFORTABLE. More

by soldierboy124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Brendler in Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Absolutely the best. Courteous, reliable , fast , honest. Very customer service oriented, always friendly, smiling faces More

by CACRX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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