Back

Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

Sort by
April 03, 2024

I am very happy with the service l have no complaints everything was dy on time More

by keimisbeauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

The wait to get my car serviced was a wait for an appointment. Then I didn't get everything done so now I'm waiting for a part to come in to take my car back. We're planning another vacation but want More

by RMHICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

Mr John is a professional person and help me in appointment. The service takes time more than usual and return me vehicle without drying. More than a month waiting for a part. But still dis not hea More

by arshed76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue. I understand how manufacturer part delays can be very frustrating. Please contact me if you would like to discuss your issue. Shai Nadav Service Director 516.868.0530

April 02, 2024

They were very efficient and pleasant. They were finished with the work on time and washed my car at no cost. They offered me a loaner car if I wanted one. More

by JBARBER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rapp
March 30, 2024

Very good people work there listen to what you are saying and help you with your Vedic Eco for v More

by ROCHANSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Service is top notch, efficient and reliable. Ryan my Service Adviser always takes care of me when I take my Cadillac in for Service. More

by bobbino421
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

I brought my ct6 in for an oil change and they did not tighten the plug under the car all the way. I have been unknowingly losing oil this whole time. I went out of my way to get maintenance done here bec More

by LOONEYBIN95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever performed the oil change does not know what they are doing
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I am very sorry you had an issue. Could you please contact me? Shai Nadav Service Director 516.868.0530

March 26, 2024

I was blind sighted by the fact that a dealership would tell me it took them 4 hours to fix a headlight. I guess Gm has a "special procedure" but I've gotten the bulb changed before and it took the other g More

by jenniferb3
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I am sorry you had an issue. Could you please contact me? Shai Nadav Service Director 516.868.0530

March 26, 2024

The personnel are very trustworthy and thoroughly explain issues with the car., including the amount of time it would take to resolve. More

by HARDIEPE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for the 5 star review!

March 26, 2024

Paul Conte Cadillac is as professional as they get. They are honest, they try to get you the best deal possible and they make the transaction as easy as possible for you. I have ordered all my Cadil More

by w76015
Recommend Dealer
Yes
Employees Worked With
Sam Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Mar 29, 2024 -

Paul Conte Cadillac responded

Thank you for the 5 star review!

...
16
...