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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,225 Reviews

1,224 Reviews of Paul Conte Cadillac - Service Center

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May 03, 2024

John was excellent. Had a brand new Lyriq as a loaner.The entire process vent very smoothly. More

by Caddyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Needed an emergency repair done on our car last month. Although the service department was fully booked Shai was able to get my car in and fixed the next day! If I buy another Cadillac it will because o More

by SSJJPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

best guys. hands down. every time I go there for service I get treated very well by everyone there. never had a problem and always nice. you couldn't ask for be More

by karinwaters24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Service department is always very helpful. John was very knowledgeable of the repairs that were needed. More

by NPIETR8111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Thank you Danny for promptly getting me in for servicing my car. Go 2020 STX. She drives Wonderfully 😊 More

by rhamilton4miracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Gallegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Danny helpful as always great mechanic excellent service. Still like this place after all these years. More

by N.A.SMITH1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
2.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Great service by John and Ryan they all go above and beyond and provide a good service More

by JORGEF5873
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Arrived with no appointment for an oil change and was greeted promptly. After conferral with John my car was taken in to be worked on. Entire staff was friendly and helpful. Great experience at Paul C More

by MGOWNER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Although the service took longer than expected everyone was very nice nd professional. My car was washed and ready for my next long drive. More

by rpr1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Seemed un-organized since I was there the last time. When called about the car being ready it took very long to make payment and the bill had to be redone after i had paid because I was charged for a st More

by TCONROY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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