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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,224 Reviews

1,224 Reviews of Paul Conte Cadillac - Service Center

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May 21, 2024

Lauren was very transparent and responsive in all our interactions. She inspired confidence in the dealership's ability to deliver now and in the future. The purchase felt like an investment into a long More

by ALEXOG0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Gallegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Professional people good attendance with what you need and make customers happy the best way possible More

by usa1contractors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Brendler
May 18, 2024

Very friendly efficient hard working intelligent easy to deal with cooperative sincere people work here More

by pickwickschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Always get honest service. Never a Sale gimic. Also service is always fast and work is always done correctly. More

by DRPORTMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

The waiting area in their service department is clean and always has coffee and bagels. More

by TFARRAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

I always get great service and care from this team. They always assist me even when I don’t have an appointment. More

by TRACYPASS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I feel that they listen to my concerns and explain the solutions clearly. I feel appreciated and that my business matters. More

by ZEIGERSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Not done work wasting my time I order my car radio I already diagnose from another place I know I need new car radio but thay ask first we check I leave my car over there thay and after that call me we More

by viditsahib
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you had an issue. Can you please contact me? Shai Nadav Service Director 516.868.0530

May 09, 2024

What a great customer experience the sales staff was knowledgeable and professional and patient. They went over every aspect of the transaction and then went over every detail about the car and all its More

by ev1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Gallegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
May 07, 2024

The tire rotation not done. It supposed to be done with the oil change but they missed it. More

by arshed76
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry that didn't get done for you. Could you please contact me? Shai Nadav Service Director 516.868.0530

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