1,224 Reviews of Paul Conte Cadillac - Service Center
Lauren was very transparent and responsive in all our interactions. She inspired confidence in the dealership's ability to deliver now and in the future. The purchase felt like an investment into a long interactions. She inspired confidence in the dealership's ability to deliver now and in the future. The purchase felt like an investment into a long term relationship and not a transaction. Frankie worked really hard to get through all the paperwork and deliver the vehicle promptly at pick up. More
Professional people good attendance with what you need and make customers happy the best way possible and make customers happy the best way possible More
Very friendly efficient hard working intelligent easy to deal with cooperative sincere people work here deal with cooperative sincere people work here More
Always get honest service. Never a Sale gimic. Also service is always fast and work is always done correctly. Never a Sale gimic. Also service is always fast and work is always done correctly. More
The waiting area in their service department is clean and always has coffee and bagels. always has coffee and bagels. More
I always get great service and care from this team. They always assist me even when I don’t have an appointment. They always assist me even when I don’t have an appointment. More
I feel that they listen to my concerns and explain the solutions clearly. I feel appreciated and that my business matters. solutions clearly. I feel appreciated and that my business matters. More
Not done work wasting my time I order my car radio I already diagnose from another place I know I need new car radio but thay ask first we check I leave my car over there thay and after that call me we already diagnose from another place I know I need new car radio but thay ask first we check I leave my car over there thay and after that call me we check you need new car radio I told him I know that and thay ask me we order your radio you took your car tomorrow but next day thay call me and tell me your radio did not come today then I ask him please give me my car back because I am taxi driver I had permanent customer if I not pick up that guys then I lost my job when you guys get radio you can call me and fix it after the guys Ryan told. Me ok your car is ready and you take it when I am going to place for getting car Ryan is not over there cashiers told me Ryan leave 4:00 pm and I ask I am hare to pick up my car then thay give me bill 542$ I am shocked I ask him 542$ for what and thay ask me it’s labor for open your car radio check and put back I am shocked because I already know I need new radio but I was forced to get my car because of my job then I pay without any reason 542$ thay not do anything my car give me back as it is it was my first and bad experience but thanks for lesson and I never go back that place even I bought my car from there i checked my car radio to empire Cadillac that charge me 200$ and ask me you need new radio but thay can’t have early that’s why I am going to Paul conte but thay charge me 542$ without doing anything so thanks More
What a great customer experience the sales staff was knowledgeable and professional and patient. They went over every aspect of the transaction and then went over every detail about the car and all its knowledgeable and professional and patient. They went over every aspect of the transaction and then went over every detail about the car and all its features. I highly recommend them.. both Frank and Frankie went above and beyond and made the transaction very easy and seamless More
The tire rotation not done. It supposed to be done with the oil change but they missed it. It supposed to be done with the oil change but they missed it. More