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1,224 Reviews of Paul Conte Cadillac - Service Center
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May 30, 2024
It took awhile for me to react to the survey. Thank you all for taking care of our car and ensuring that a loaner vehicle was available to me while our car was in the shop. Very happy with the se Thank you all for taking care of our car and ensuring that a loaner vehicle was available to me while our car was in the shop. Very happy with the service and so far our XT4 is operating smoothly.after the recent service. Pat was very professional and clear when I first picked up our car. Nayeli is always so professional when I call for service. John, thank you for calling me and keeping me posted on the service performed. Special thanks to Shai for truly giving me a moment of your time to listen to my issues, especially for taking the car out for a drive and experience first hand what I endure every day, Thank you team Paul Conte; You make me feel valued and SAFE! More
by lunettem
Verified Customer
May 30, 2024
I've purchased 3 vehicles from Pat (certified pre owned) at Paul Conte Cadillac, Freeport, NY. XT5, CTS, GMC Always a gentleman, and doesn't pressure me. Sales depth is AAA+. In the service Dept. I deal at Paul Conte Cadillac, Freeport, NY. XT5, CTS, GMC Always a gentleman, and doesn't pressure me. Sales depth is AAA+. In the service Dept. I deal mostly with Danny. Danny has and still accommodates my every need without any hesitation. He never questions my concerns, infact Danny takes the time, and has the patients to listen to, and understand me. He followeds up if there's a delay for any reason. Usually no delays though. All my experiences weather it's sales, service, or employees of Paul Conte have been like a family atmosphere. I would also like to mention, Christine, and John, both in the service dept. I also have communicated with them, and it's identical to dealing with Danny. I do not know everyone by name, but I can say, everyone in the building talks to me as if they know me for years. I can go on, but I believe my point has been made, If you're shopping for a vehicle, go to Paul Conte Cadillac first, and save yourself the aggravation of driving to different dealerships. Regards everyone George More
by gwood63@verizon.net
Employees Worked With
Other Employees :
Mike & Brian, Blaise Curci
May 30, 2024
The best dealership on longisland they are caring and have an amazing staff and the service department work fast. have an amazing staff and the service department work fast. More
by florencerusso1966
Employees Worked With
May 28, 2024
After paying for my service I was told my car was outside. I waited over 20 minutes outside before someone asked me if I was “picking up”. I even asked Ryan again where my car was after a time and h outside. I waited over 20 minutes outside before someone asked me if I was “picking up”. I even asked Ryan again where my car was after a time and he said it was being washed. The person who asked me if I was picking up went and got my car and took it to be washed. In the meantime I was standing waiting behind a car I believed was parked when suddenly it backed into me. It actually made contact with me but I was able to move out of the way. This was not a good experience. More
by Maureen52
Employees Worked With
May 26, 2024
I have had the pleasure of purchasing Cadillac's for over thirty years with Goldsmith Cadillac in Jamaica, King O'Rourke in Valley Stream and Paul Conte in Freeport. Paul Conte has provided my service needs thirty years with Goldsmith Cadillac in Jamaica, King O'Rourke in Valley Stream and Paul Conte in Freeport. Paul Conte has provided my service needs for the past 17 years (two Escalades over this time period). I now have a 2015 Escalade with over 100,000 miles which runs like new due to the superb care received at Paul Conte's service department. It is A-1 and can't be beat. More
by barry.warren1
May 24, 2024
Can’t say enough how pleased we are with Paul Conte and his team. We are always left in awe of everything they do for us, always providing the best of the best. his team. We are always left in awe of everything they do for us, always providing the best of the best. More
by JACKIEAMBROSINO
May 24, 2024
They are not honest people they don’t keep their promises they never called what’s going on about the car whatever they saying, and whatever they doing is different I am very unhappy, mechanical works they never called what’s going on about the car whatever they saying, and whatever they doing is different I am very unhappy, mechanical works More
by AYTEKIN_YILMAZ006
May 23, 2024
The Staff really has care and consideration for clients. Impeccable services . They keep me in a Cadillac Impeccable services . They keep me in a Cadillac More
by Monty25
May 22, 2024
Everyone at conte helps to make maintenance of my vehicle an easy, hassle free experience. an easy, hassle free experience. More
by RUSEFF
Employees Worked With
May 22, 2024
We are usually very happy with the service, but this time they said they had new issues with the headrest speaker and there still is. And secondly the truck smelled of weed when we got it back! Extremely d they said they had new issues with the headrest speaker and there still is. And secondly the truck smelled of weed when we got it back! Extremely disappointed to be honest! More
by HDave518
Employees Worked With
