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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,223 Reviews

1,223 Reviews of Paul Conte Cadillac - Service Center

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April 12, 2021

Very good dealership, I only had one issue with them, but overall I am satisfied with their service. My one issue was, I made an appointment they had me come in took my car 15 minutes later he tells they don More

by Ernesto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Ryan in Service. Excellent aims to please. Bl blah blah bl b x c x c x x c x x c XX cxxx Excellent More

by Ma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

Drop off was easy and quick service on my scheduled appointment. Service rep John keep me informed on progress and any service that was needed including costs. Very pleasant visit. More

by LENNYG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2021

Highly recommend. I used them for 25 years. Sales & service are both excellent. Always friendly & courteous. Any car problems were resolved quickly with out delay. More

by Jrncb70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Galeano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie at the front desk is always cheerful & polite. , Blaise Curci
April 01, 2021

Very pleased with the service so much better than North Bay Cadillac Paul Conte Cadillac treat you like a person I am happy with everything More

by williamgiove78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

The cashier who processed my payment was surprisingly rude. I am totally unable to understand how someone dealing with customers on a daily basis can have such a bad attitude. May I also mention tha More

by pphoenix99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey - Five Stars
Apr 06, 2021 -

Paul Conte Cadillac responded

I am very sorry you had an issue. Giving excellent customer service is what we take pride in. I would very much like to speak with you further regarding the matter. Can you please contact me so we can discuss further? Thank you. Shai Nadav Service Manager 5168680530

March 29, 2021

Very happy with the service provided by the dealership the work was great that was done on my car extremely happy overall with the whole experience More

by karenie045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

My visit was handled great as usual and the personal and timely service great Would recommend to anyone been using them for past 18 years More

by DCRISTIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete mechanic great
March 29, 2021

Ryan was phenomenal took care of the oil change and had the car washed for me great job keep up the good work service team .. More

by Nziarno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

very friendly professional, address the problem very very friendly professional, address the problem very good very happy with the servicWaiting time was very reasonable and the coffee was goodThank you More

by Eg871feffie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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