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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,223 Reviews

1,223 Reviews of Paul Conte Cadillac - Service Center

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April 29, 2021

Excellent service and extremely easy to make an appointment. I have two Cadillac’s and never any problem getting the work done right. Thank you. More

by Seth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Superb,very professional.made sure that all my issues with the vehicle were resolved before returning it.Danny made sure to keep me up to date as to status of my repair. More

by Steve B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

I was disappointed the negotiated unlimited services and NYS inspections was not put in writing, but, rather I was told i needed to rely on the Paul Conte reputation. More

by EADAMS1
Recommend Dealer
Yes
Employees Worked With
Sam Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

We get the best service, anytime we have any problems jhon get right on it if we could give 10 star 🌟 jhon make it happen. More

by bodden3494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

First, darling with Ryan is a pleasure. He is kind, understanding and efficient. My situation was taken care of right away and I was able to leave in a reasonable time. More

by AMILG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

It’s wonderful I’m either on my 4 or 5th Cadillac service dept great especially John & for sales Jim is great both super nice people to deal with they go out of their way More

by TEDPATDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rapp
April 21, 2021

I love my service team at Paul Conte Cadillac. They are always so helpful but what’s so great about them is that they are so thoughtful to all my needs. During this time when money is so tight for me I can More

by IMCOMINGTWICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney and kris
Apr 22, 2021 -

Paul Conte Cadillac responded

Happy to do what we can. Thank you for the kind words.

April 21, 2021

John was very helpful and very professional. Everything went great! I also spoke with Daniel about my XT5 that is coming off lease and he was a pleasure to deal with. More

by DCEL604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gioia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Brendler in Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Paul Conte Cadillac responded

Thank you for the kind words, we appreciate it.

April 17, 2021

I've been dealing with Paul Conte for 20+ years and have found them to be the very best all around dealer. Everyone in the showroom treat you like royalty. And, my salesman, Sam Manning is simply the best More

by BBLOCK1
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Very professional, and accommodating,very happy with the Very professional, and accommodating, very happy with the service! John the service advisor is the best to deal with! This is my second Cadillac and More

by vdogamefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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