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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,224 Reviews

1,224 Reviews of Paul Conte Cadillac - Service Center

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July 31, 2024

Fantastic Fantastic Fantastic. They really care about their customers! Bravo!!! They identified my issue and also identified and fixed a different issue. Highly recommend Paul C More

by MGOWNER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

When my lease was up on my Escalade, I debated whether I wanted to keep it or go with a completely new vehicle outside of the Cadillac family. A large part of my decision to buy over my vehicle was in conne More

by lucidreamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
July 01, 2024

Excellent Customer Service! ! Always very friendly and helpful. They solve problems very easily. Staff always nice and friendly with a smile always!! More

by shirleybthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

I always take my Cadillac SUV into Paul Conte. The managers and staff know me and I always receive prompt and courteous service, always with a callback. I once left my vehicle with them for over More

by leahf584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2024

Great service. They take care great care of their customers.They have great vehicles. Stop by and say hello to John. More

by GIS15GIBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

Big thank you to the entire staff over at Paul Conte Cadillac, specifically to Anthony Oropeza, our salesman who made the entire experience so seamless. More

by MPEAR89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Oropeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I was very pleased with the service I received at this dealership and with Danny Brendler More

by vjm5302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
June 15, 2024

Slow. 2-3 hours for an oil change is unacceptable . This is my 2nd car from Paul conte and sad to see nothing has changed. Nice people, clean facility, but More

by ANTHONYSINATRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. We appreciate you mentioning the positive things about your visit as well. I'm sorry we didn't complete your service as fast as you would have liked. Please feel free to contact me to discuss your issue further, Shai Nadav Service Director 516.868.0530

June 13, 2024

FRIENDLY CUSTOMER SERVICE, COMPLETE SERVICE FOR ANY REPAIRS AND CLEANLINESS IN WAITING AREA COMPLETE WITH COFFEE More

by tershy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

John has been very helpful and pleasant to work with. He explains all required service and related costs. More

by maryanncomuniello
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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