Paul Cerame Ford
Saint Louis, MO
758 Reviews of Paul Cerame Ford
Explorer Happiness I bought my first new car from Doug and Chuck today and to say I am happy with their service would be an understatement. They make a first time buyer I bought my first new car from Doug and Chuck today and to say I am happy with their service would be an understatement. They make a first time buyer feel extremely comfortable and make a car buying experience very fun!! I will refer them to anyone I know looking for a new car. Thanks Doug and Chuck…I know I will be back! More
My Ford Great experience, no pressure tactics, friendly service, very knowledgeable staff, we informed her what we wanted to pay, and what vehicle we were loo Great experience, no pressure tactics, friendly service, very knowledgeable staff, we informed her what we wanted to pay, and what vehicle we were looking at, and she made it happen. More
great experience no pressure tatics had a great experience purchasing my vehicle hassle free no pressure sales will recommend cerame ford to other potential customers. the staff is very had a great experience purchasing my vehicle hassle free no pressure sales will recommend cerame ford to other potential customers. the staff is very friendly and overall a great place to buy a care if you want up front pricing and knowledge of their care is a BIG PLUS. thanks paul cerame for the wonderful experience. More
Go see Doug Cleaver if you are planning on buying a Ford! I am a married female in my 40's. I've bought five cars from dealers beginning in my early 20s. This was the most pleasant experience I've ever had. I am a married female in my 40's. I've bought five cars from dealers beginning in my early 20s. This was the most pleasant experience I've ever had. He was very enjoyable to deal with and I will call him first the next time we are car shopping. I think that says it all. Bob Tierney (finance) was pleasant and efficient. Exactly what you want when you've decided on a car and are ready to leave with it. Finally, Mike Kufskie (used cars - trade-ins) when above and beyond, along with Doug to locate and return my daughter's softball gear. I emptied my car while she was at practice knowing I was trading it in later that week. After practice, she threw it in the trunk and when I traded it in, in my mind I had already emptied the car so I didn't check the trunk. The car had already gone to a wholesaler and they called and tracked it down, got the equipment back and returned it to me. THANK YOU SO MUCH! I love my Escape and the journey to purchase was pleasant from the first time I talked to Doug. More
Awesome sales & service from a fantastic dealership! I have been anticipating buying a new car for several years and finally decided to take the plunge. It was no doubt that I was going to Paul Cerame Fo I have been anticipating buying a new car for several years and finally decided to take the plunge. It was no doubt that I was going to Paul Cerame Ford to buy my car. I was set up with the salesperson, Chuck Lawless - he was exceptional and found us exactly what we were looking for in our price range (2013 Ford Edge). We even did the first portion of paperwork on Saturday with our 4 year old there running around so we could come back on Monday and complete the rest of the financial paperwork (allowing us to drive the vehicle until we bought it!). Both times we were in and out in less than 2 hours. Chuck provided phenomenal customer service as well as the Finance Guy - Bob Tierney and of course Bob Cerame! Thanks so everyone involved in our process!!! We will be buying our next vehicle from them as well as referring everyone we know to this dealership! More
Recommend for sales and service Sharon Dash was our salesperson, she made it so simple to buy a car. Would suggest Sharon and Paul Cerame for your next purchase. If you want an easy Sharon Dash was our salesperson, she made it so simple to buy a car. Would suggest Sharon and Paul Cerame for your next purchase. If you want an easy experience with no games played this is your next Dealership to buy a car. More
Best car-buying experience I've ever had My 2010 Chevy Malibu broke down out of no where and I still owed over 7k on it. I met with Chuck Lawless and he was able to put me in a 2013 Ford Fusi My 2010 Chevy Malibu broke down out of no where and I still owed over 7k on it. I met with Chuck Lawless and he was able to put me in a 2013 Ford Fusion for a very reasonable price. I met with him initially on a Friday afternoon and he asked for another day to shop around for a vehicle for me. Because I was without a car, he put me in a loaner vecicle for the night. I came back the next morning and test drove the Fusion and an Optima. I was immediately sold on the Fusion. I wasn't at the dealership for more than 2 hours and the whole process was very seamless. Working with Chuck was great, as well as Bob Tierney, the Finance Manager, who was able to work out a great rate with me. I definitely recommend checking them out if you're car shopping. More
Exceptional Service Doug Clever was very friendly and efficient. He had the Explorer we were planning to test drive cleaned and waiting for us when we arrived. He took Doug Clever was very friendly and efficient. He had the Explorer we were planning to test drive cleaned and waiting for us when we arrived. He took time to explain how to program and operate all the options that were part of our package. After shopping many other dealers in the area we were totally impressed by the service and knowledge of both Doug and the finance officer who explained and expedited our loan. I don't recall his name but working with him was another bright spot in our day. More
Exceptional Customer Service We visited a number of Ford dealers before working with Dan Weinbauer and Paul Cerame Ford. He paid particular attention to our needs and also to our We visited a number of Ford dealers before working with Dan Weinbauer and Paul Cerame Ford. He paid particular attention to our needs and also to our privacy. He respected my work schedule and contacted me only when it was necessary. We greatly appreciated his professionalism and we passed by at least two other Ford dealers to work with Dan. Great job! More
Drove a long way We were looking for a specific vehicle, and found one at Paul Cerame. Francis Roberson greeted us and we were nothing less than "wowed" by the experie We were looking for a specific vehicle, and found one at Paul Cerame. Francis Roberson greeted us and we were nothing less than "wowed" by the experience More