Patrick Volkswagen
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Wonderful experience This was my first purchase from Patrick VW but it definitely won’t be my last. I will be back for my next vehicle. The entire process was hassle free. This was my first purchase from Patrick VW but it definitely won’t be my last. I will be back for my next vehicle. The entire process was hassle free. More
New lease Great dealership friendly and helpful so nice to deal with and i will let my friends and family know. My daughter loves her new tiguan. Great dealership friendly and helpful so nice to deal with and i will let my friends and family know. My daughter loves her new tiguan. More
Start strong but finish poorly Did a good job initially with getting the car purchased but the day I went to pick it up, everything fell apart. The salesperson lost our registration Did a good job initially with getting the car purchased but the day I went to pick it up, everything fell apart. The salesperson lost our registration and did not tell me I would not be leaving with a registered or inspected car. They still tried to charge me for it until I asked that it be taken out because I would not drive an hour back to get it inspected. XM was not installed, one floor mat was missing, car was not ready on time and to top it off, I emailed two different management people and did not get an adequate resolution or acknowledgement for how terribly a newer salesman dealt with the follow through after taking my deposit. More
Relaxed and Professional Buying Experience After owning my car for 7+ years and loving every second of it the time had come to move on. Nick Palmer and the entire Patrick Family worked as a te After owning my car for 7+ years and loving every second of it the time had come to move on. Nick Palmer and the entire Patrick Family worked as a team to provide information and a relaxing shopping experience. Allowing me to move on to shop other vendors and test driving everything I needed to drive before I made a decision. Unlike other dealerships, I never felt pressured only respected and informed. Ultimately, this is why I returned to Patrick and made my purchase with them. On the day I picked up my new Tiquan, they took care of everything in a fast and efficient manner ensuring that I was satisfied and had everything I needed. More
Not impressed Price of vehicle and condition were right so stuck with the dealership. Process was slow and cumbersome Possibly because I was purchasing a used ve Price of vehicle and condition were right so stuck with the dealership. Process was slow and cumbersome Possibly because I was purchasing a used vehicle of low value. More
Hassle-free buying expereince First VW I've had. Tyler was informative, professional and customer focused. Best car purchase experience I've ever had. Would highly recommend Tyl First VW I've had. Tyler was informative, professional and customer focused. Best car purchase experience I've ever had. Would highly recommend Tyler/Patrick VW! More
Friendly, down-to-earth, reliable sales Found lightly used, certified pre-owned Sportwagen at Patrick VW to replace one totalled in a snowstorm. Staff were friendly without being overly pus Found lightly used, certified pre-owned Sportwagen at Patrick VW to replace one totalled in a snowstorm. Staff were friendly without being overly pushy, willing to negotiate (a bit), and willing to allow the car to be inspected by an independent mechanic of our choosing & according to the mechanic’s schedule. Bob Fuqua has been friendly, down-to-earth, agreeable & reliable during this process. More
Great experience This is my 3rd car purchased from Patrick. Everyone is very helpful and will go the extra mile to help you. Service is also a great experience. The This is my 3rd car purchased from Patrick. Everyone is very helpful and will go the extra mile to help you. Service is also a great experience. They keep their appointment times and get you out as quick as they can. I recently worked with Ramez Abdi who did a great job with my new Jetta purchase. If you want a VW, go see them, you won't be disappointed. More
Amazing Very helpful and easy to work with my car needed to be serviced and they got it right in and fixed same day as I called Very helpful and easy to work with my car needed to be serviced and they got it right in and fixed same day as I called More
Happy Golf R Owner Ramez was very helpful and kept me informed of availability and helpful service info along the way. So far I liked the Patrick VW sales experience be Ramez was very helpful and kept me informed of availability and helpful service info along the way. So far I liked the Patrick VW sales experience better than that of Patrick Subaru (bought 2 Subaru’s in past). More