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Patrick Volkswagen
Auburn, MA
1,150 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,150 reviews
November 21, 2020
Justin and Susan were great! All the legwork was done up front and pickup was easy. Never had to come within 20ft of anyone in the showroom and the staff was super respectful of Covid concerns. Top notch, a front and pickup was easy. Never had to come within 20ft of anyone in the showroom and the staff was super respectful of Covid concerns. Top notch, and by far the best deal around. More
by B
November 20, 2020
I had a great experience at Patrick Volkswagen. Andrew was very helpful and knowledgeable. He made my purchase transaction very smooth and was able to get me everything I needed and clarified everything I was very helpful and knowledgeable. He made my purchase transaction very smooth and was able to get me everything I needed and clarified everything I wasn’t sure of. Would highly recommend going through this dealership. More
by Jblank1028
November 20, 2020
Both Susan and Michael were both very accommodating and helpful in locating/delivering the exact vehicle we were looking for. The paperwork and entire process was quick and painless. We will definitely be helpful in locating/delivering the exact vehicle we were looking for. The paperwork and entire process was quick and painless. We will definitely be coming back to Patrick in the future. More
by justinjackson13
Employees Worked With
Susan Mattero, Michael Murphy
November 19, 2020
It was a relaxing and seamless experience! Andrew was well informed and worked with us to make a decision that was fair for everyone involved. well informed and worked with us to make a decision that was fair for everyone involved. More
by Jgrover614
November 19, 2020
OUTSTANDING SERVICE !! November 12 2020 Dave Page is OUTSTANDING SERVICE !! November 12 2020 Dave Page is the best in service, warranties, and everything else that pertains to VW, he knows all aspect OUTSTANDING SERVICE !! November 12 2020 Dave Page is the best in service, warranties, and everything else that pertains to VW, he knows all aspects of the business. Had a problem with my warranty, Marcy was their to help me, another dealership could not complete the work. Thank you all for your help. VW Lover More
by pagsa03
Employees Worked With
David Page
November 18, 2020
I recently went to Patrick Volkswagen to look at a new Atlas Cross Sport. I have had terrible experiences at other dealerships and have always hated to go car shopping. Being at Patrick’s I felt that ev Atlas Cross Sport. I have had terrible experiences at other dealerships and have always hated to go car shopping. Being at Patrick’s I felt that every one there was very nice and helpful. More
by ajbjoy
November 17, 2020
Overall experience was outstanding. Everyone involved was courteous and knowledgeable. Very professional and friendly staff. I will definitely refer friends to this dealership. Well worth the trip up was courteous and knowledgeable. Very professional and friendly staff. I will definitely refer friends to this dealership. Well worth the trip up from Bristol RI. More
by Roundzi
November 17, 2020
Very fair and transparent pricing. Professional and friendly staff. The purchase process was easy and stress-free from start to finish. Thanks Michael and Susan! friendly staff. The purchase process was easy and stress-free from start to finish. Thanks Michael and Susan! More
by Jordan & Jenessa
Employees Worked With
Susan Mattero, Michael Murphy
