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Patrick Volkswagen

Auburn, MA

4.8
1,150 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,150 reviews

April 19, 2021

Justin was amazing. I came in to VW today not expecting to walk away in a brand new car, and he was able to make the experience easy, simple and pleasant! Would recommend him to anyone, thanks Justin! More

by Deeswims96
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Patrick Volkswagen responded

Thank you very much for your business and for your kind review! We appreciate your trust with this decision and hope you're loving your new VW so far. Enjoy the rest of your week!

April 19, 2021

Friendly, quick and easy. Made the experience pleasant. Hoping to do business with them in the future and will recommend to other people as well. More

by Brie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero
Apr 21, 2021 -

Patrick Volkswagen responded

Hi, Brie! Thank you so much for taking the time to leave a review. We truly appreciate your feedback! Please feel free to reach out with any questions you may have. Take care!

April 18, 2021

Michael Murphy was great to work with. He made the buying experience easy. My daughter and I were treated very well throughout the entire process. Great prices and great service! More

by Cosgrovemc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Murphy
Apr 29, 2021 -

Patrick Volkswagen responded

Thank you very much for your kind review! We hope you're loving your new VW so far!

April 17, 2021

Ramez was very diligent in helping me determine what my needs were. Gave nice explanation of warranty provided by VW. Even promised a Carfax that he will be emailing me. More

by Robert Wiik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Strozina , Seth Ruttencutter, Sarah Hall
Apr 21, 2021 -

Patrick Volkswagen responded

Hello, Robert! Thank you very much for your kind review. We truly appreciate your feedback! Have a great rest of your week.

April 14, 2021

The easiest leasing experience ever! I highly recommend this dealership and asking for Igor! He made the process seamless and Seth was also extremely accommodating in locating a vehicle for me. Financing w More

by Maryharvey5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
Apr 21, 2021 -

Patrick Volkswagen responded

Thank you so much for your business! We truly appreciate your feedback for your experience with Igor and Seth. Please feel free to reach out with any questions. Wishing you many happy miles on the road ahead!

April 14, 2021

If I could rate them zero stars I would. Terrible car buying experience. Terrible management. Very much look down upon you because you’re a female. Do your self a favor and avoid this place! More

by CB2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Murphy, Seth Ruttencutter
April 14, 2021

What a great experience at Patrick Volkswagen buying my car. I knew what I was looking for and not only did they have it, but it was a thousand dollars less than every other dealership. I put a hold on the More

by laurasimps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero, Alex Martin
Apr 21, 2021 -

Patrick Volkswagen responded

Hi, Laura! We're absolutely thrilled to hear about your experience with Ramez and our team. Thank you so much for trusting us with this purchase and for taking the time to write such a kind review. We appreciate your feedback and hope you're loving your VW so far!

April 13, 2021

I did not interact with Susan Mattero but I received an email response quickly. It was a good car buying experience overall. Scott was very pleasant to work with. More

by Applebee15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Mattero, Scott Hunter
Apr 21, 2021 -

Patrick Volkswagen responded

Hello! Thank you so much for your business with our sales team, and for taking the time to leave a review. We hope you're loving your new VW so far!

April 13, 2021

We worked with Seth who helped us find our new Tiguan, with all the features we wanted, and Andrew who then took us through how to use all the latest features so we can immediately start enjoying our new More

by Kristina B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
Apr 19, 2021 -

Patrick Volkswagen responded

Hi, Kristina! Thank you so much for your business and for taking the time to leave such a kind review. We're thrilled to hear that Seth and Andrew exceeded your expectations and hope you're loving your new Tiguan so far! Please feel free to reach out with any questions and have a great week!

April 10, 2021

I have always dealt with Alex at Patrick VW. He has always been very kind and makes sure my car is good to go. I will continue to go back to Patrick VW for all my car needs. More

by KyleFrohock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Apr 19, 2021 -

Patrick Volkswagen responded

Hello, Kyle! Thank you so much for taking the time to leave a review for your experience with Alex and our service team. Your feedback is appreciated and we look forward to seeing you in the future!

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