Patrick Volkswagen
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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I purchased a vehicle here about three years ago. I was so pleased with my car I came back to trade for a newer model. I asked for Justin Toedt because my last experience was so easy and quick. He managed so pleased with my car I came back to trade for a newer model. I asked for Justin Toedt because my last experience was so easy and quick. He managed to do it again. More
Justin was extremely helpful. We told him what we were looking at, and he was fast and efficient. It was a really great buying experience. looking at, and he was fast and efficient. It was a really great buying experience. More
Easy going transaction, cut straight to the chase. Ramez was pleasant and helpful. Will work with Patrick VW again in the future. Limited inventory but same everywhere else right now. was pleasant and helpful. Will work with Patrick VW again in the future. Limited inventory but same everywhere else right now. More
Very easy to deal with. Ramen and Seth were extremely helpful and took their time to provide a great buying experience. Very happy with Atlas. helpful and took their time to provide a great buying experience. Very happy with Atlas. More
The whole service team was very polite and they work well together when it comes to customer service. The department is well kept and clean. together when it comes to customer service. The department is well kept and clean. More
Called the service department and was surprised to have the service manager pick up the phone. I told Theo that I'm a small local shop look to have a couple question answered by a tech, he told me is a tec the service manager pick up the phone. I told Theo that I'm a small local shop look to have a couple question answered by a tech, he told me is a tech as well and so I ask what I needed help with and he lead me in the right path. Still kind of weird to have a service manager give up his time for the competition. More
Could not have asked for a more smooth and seamless experience. Justin and Susan were both fantastic. Truly the best experience I've ever had buying a car! experience. Justin and Susan were both fantastic. Truly the best experience I've ever had buying a car! More
Came back in for my 2nd service, was greeted by Alex and Sarah again, glad to see familiar faces. Service was performed quick and my vehicle was cleaned. I will defiantly come back for my next 10k service. Sarah again, glad to see familiar faces. Service was performed quick and my vehicle was cleaned. I will defiantly come back for my next 10k service. More
I went in having no idea what vehicle I wanted or from what brand. Justin did such a great job letting me test drive and explore the vehicle without pressure. he answered all my questions and after purcha what brand. Justin did such a great job letting me test drive and explore the vehicle without pressure. he answered all my questions and after purchase, went through all the bells and whistles with me. Great experience. More
Overall our experience with Patrick VW was good. Joe was a pleasure to work with and extremely responsive. He made the final part of the process very smooth and enjoyable. The process of coming to our final a pleasure to work with and extremely responsive. He made the final part of the process very smooth and enjoyable. The process of coming to our final deal had a bit more back and forth than I was hoping. I wish they had given me their best price initially without needing to negotiate so much (Internet sales, not Joe). Ultimately we got far and away the best price from Patrick and they worked hard to find us the car we wanted given limited inventory. I also wish the limited inventory had been communicated a little better up front as we came to a deal in a car that was not available. More