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Patrick Volkswagen

Auburn, MA

4.8
1,150 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,150 reviews

May 22, 2021

I purchased a vehicle here about three years ago. I was so pleased with my car I came back to trade for a newer model. I asked for Justin Toedt because my last experience was so easy and quick. He managed More

by Megardner130
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Patrick Volkswagen responded

Thank you for your continued business with Justin and our team! We're thrilled to hear about your experience and hope you're loving your VW so far. Please feel free to reach out with any questions, and have a wonderful rest of your week!

May 22, 2021

Justin was extremely helpful. We told him what we were looking at, and he was fast and efficient. It was a really great buying experience. More

by Allison H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Thomas
May 25, 2021 -

Patrick Volkswagen responded

Hello, Allison! We're absolutely thrilled to hear about your experience with Justin and our team. We truly appreciate your feedback and hope you're loving your new VW so far! Please feel free to reach out with any questions.

May 22, 2021

Easy going transaction, cut straight to the chase. Ramez was pleasant and helpful. Will work with Patrick VW again in the future. Limited inventory but same everywhere else right now. More

by mhdelano
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Patrick Volkswagen responded

Thank you very much for your business and for taking the time to leave a review! We truly appreciate your feedback and your patience despite low inventory. Please feel free to reach out with any questions and have a great rest of your week!

May 18, 2021

Very easy to deal with. Ramen and Seth were extremely helpful and took their time to provide a great buying experience. Very happy with Atlas. More

by Corsosa19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
May 18, 2021 -

Patrick Volkswagen responded

Hello! Thank you so much for your business and for taking the time to leave a review for your experience with Ramez and Seth. We're glad to hear you're loving your Atlas and hope you have a great rest of your week!

May 18, 2021

The whole service team was very polite and they work well together when it comes to customer service. The department is well kept and clean. More

by Catlover93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin, Sarah Hall, Thomas Hallgren, Theo Paroulidis
May 21, 2021 -

Patrick Volkswagen responded

Thank you so much for your kind review and for visiting our service department! We appreciate your business and hope you have a great weekend.

May 18, 2021

Called the service department and was surprised to have the service manager pick up the phone. I told Theo that I'm a small local shop look to have a couple question answered by a tech, he told me is a tec More

by Ted1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin, Sarah Hall, Theo Paroulidis
May 25, 2021 -

Patrick Volkswagen responded

Hello! Thank you very much for your kind review, We appreciate your feedback and your honesty!

May 18, 2021

Could not have asked for a more smooth and seamless experience. Justin and Susan were both fantastic. Truly the best experience I've ever had buying a car! More

by Pam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero, Tony Strozina , Ian Thomas
May 21, 2021 -

Patrick Volkswagen responded

Hi, Pam! Thank you so much for taking the time to leave a review for your experience with Justin and Susan. We truly appreciate your feedback and hope you're loving your new VW so far! Have a great weekend.

May 17, 2021

Came back in for my 2nd service, was greeted by Alex and Sarah again, glad to see familiar faces. Service was performed quick and my vehicle was cleaned. I will defiantly come back for my next 10k service. More

by Mr.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin, Sarah Hall
May 18, 2021 -

Patrick Volkswagen responded

Hello! Thank you so much for visiting our service department and for taking the time to leave a review. We truly appreciate your feedback! Enjoy the rest of your week.

May 17, 2021

I went in having no idea what vehicle I wanted or from what brand. Justin did such a great job letting me test drive and explore the vehicle without pressure. he answered all my questions and after purcha More

by Nbou11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero, Ian Thomas
May 18, 2021 -

Patrick Volkswagen responded

Thank you so much for your business and for taking the time to leave such a kind review for your experience. Please feel free to reach out with any questions and have a great rest of your week!

May 14, 2021

Overall our experience with Patrick VW was good. Joe was a pleasure to work with and extremely responsive. He made the final part of the process very smooth and enjoyable. The process of coming to our final More

by 21Atlas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Mattero, Seth Ruttencutter
May 18, 2021 -

Patrick Volkswagen responded

Thank you very much for your business and for taking the time to leave a review! We appreciate your patience with the negotiation process as well as the industry-wide inventory shortage. We hope you're loving your VW so far; please feel free to reach out with any questions you may have! Wishing you many safe and happy miles on the road ahead.

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