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Patrick Volkswagen
Auburn, MA
1,150 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,150 reviews
June 05, 2021
Great customer service. Really appreciated all of the help and ability to locate the vehicle I was looking for despite inventory challenges. Looking forward to working with them again. help and ability to locate the vehicle I was looking for despite inventory challenges. Looking forward to working with them again. More
by matthew.darula
Employees Worked With
June 04, 2021
Loved working with Justin and Jim!! They made everything super easy and explained each step of the process as well as the car to me in such a detailed and professional way. super easy and explained each step of the process as well as the car to me in such a detailed and professional way. More
by jcatfig
Employees Worked With
June 03, 2021
Igor was responsive, knowledgeable, friendly and helped us in a major time crunch in dealing with our insurance company! I would highly recommend him!l and go back for future business. us in a major time crunch in dealing with our insurance company! I would highly recommend him!l and go back for future business. More
by Sarah.papi
Employees Worked With
June 03, 2021
They had the car we wanted. We went to the dealership and purchased it. All of our options were explained to us and there was not any pressure to accept them. The person in the parts department was ver and purchased it. All of our options were explained to us and there was not any pressure to accept them. The person in the parts department was very helpful as well. More
by dkkwmkemem
Employees Worked With
June 03, 2021
Very friendly employee, knowledgeable about VW brand and statistics. Good asset to have working for you. I have bought from you in the past and will continue statistics. Good asset to have working for you. I have bought from you in the past and will continue More
by Phanson
Employees Worked With
June 02, 2021
Excellent customer service, the financial piece was written out for me making the purchase easier and understandable. I was given time to think it through, I did not feel pushed to purchase. Happy wi written out for me making the purchase easier and understandable. I was given time to think it through, I did not feel pushed to purchase. Happy with the final decision. More
by Brenda
Employees Worked With
June 02, 2021
How was great. No nonsense, worked with my budget and presented multiple options. Helped me work through features and packages, trim levels, etc., until I found everything I wanted. presented multiple options. Helped me work through features and packages, trim levels, etc., until I found everything I wanted. More
by seanlauziere
Employees Worked With
June 02, 2021
Everyone I worked with @ Patrick’s was friendly & helpful. Thanks for your help with my new lease.I would recommend them to family & friends. Again, thank you! helpful. Thanks for your help with my new lease.I would recommend them to family & friends. Again, thank you! More
by Jao429
June 01, 2021
They are a very caring and well communicated dealership with well taught technicians who do their utmost best to get the job done while teaching the customer. with well taught technicians who do their utmost best to get the job done while teaching the customer. More
by Mitchell
Employees Worked With
Thomas Hallgren
May 31, 2021
I’ve been searching for my car for months unable to find exactly what I wanted until I came to Patrick Volkswagen! Igor was very informative and genuine which made this process so smooth. Best salesperson I exactly what I wanted until I came to Patrick Volkswagen! Igor was very informative and genuine which made this process so smooth. Best salesperson I’ve ever encountered! More
by Sotiria b
