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Patrick Volkswagen
Auburn, MA
1,149 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,149 reviews
July 21, 2021
Great dealership.Fair transparent pricing responsive and Great dealership. Fair transparent pricing responsive and quick customer service. Manager (Susan) and sales person (Joe). Got the whole transaction Great dealership. Fair transparent pricing responsive and quick customer service. Manager (Susan) and sales person (Joe). Got the whole transaction done in half a day. No pressure to purchase add ons. Would highly recommend. More
by Arak
July 20, 2021
I really like the customer service there!! The sell man was really nice and Efficient !! He got me and my wife in the car we wanted and we are very happy… was really nice and Efficient !! He got me and my wife in the car we wanted and we are very happy… More
by Frye.randy508
Employees Worked With
July 19, 2021
Igor and Patrick Motors have been extremely informative and helpful. My whole family highly recommends going to see Igor for your next car! We love our new Atlas! and helpful. My whole family highly recommends going to see Igor for your next car! We love our new Atlas! More
by Meggerman89
Employees Worked With
July 19, 2021
Igor was a amazing car salesman! would definitely buy another car from him! he was helpful, fair, and honest. There was a few scratches on the car and Igor took care of it. another car from him! he was helpful, fair, and honest. There was a few scratches on the car and Igor took care of it. More
by brianmcniff
July 19, 2021
Dealt with this dealer for approx 10 years and now 4 cars ! Absolutely no problems. Totally professional, courteous, clean, prompt,, knowledgeable. Would recommend highly. Couldn't be more satisfied d. ! Absolutely no problems. Totally professional, courteous, clean, prompt,, knowledgeable. Would recommend highly. Couldn't be more satisfied d. More
by Thallmpd
Employees Worked With
July 16, 2021
A pleasant and smooth experience! Egor was very kind and helpful with my purchase. I felt very confortable. Would highly recommend Egor and Patrick Volkswagen! helpful with my purchase. I felt very confortable. Would highly recommend Egor and Patrick Volkswagen! More
by Ccramer426
Employees Worked With
July 14, 2021
The service dept. is absolutely terrible. I had my 30k service done and as I left my tire pressure light came on and they also forgot to change the sticker to tell me when I should get my next service. I service done and as I left my tire pressure light came on and they also forgot to change the sticker to tell me when I should get my next service. I also got my 40k service done here. Not only was it $400+ I also waited for about 2 1/2 hours and my check engine light came on 3 days after my service. When I took my car back to tell them what happened they tried to charge me $60 because they said a filter needed to be replaced. My car upon returning to fix the engine light had 40,509 miles on it so it’s not like I drove a lot since my 40k service. When I asked the service employee why I was being charged $60 he said that they don’t check for that at the 40k mileage service. Seems like something they should’ve checked before giving me back my car… I am so unhappy with the customer service and product that they have been giving me and I will not be returning More
by Adeangelis
Employees Worked With
Alex Martin, Sarah Hall
July 14, 2021
Fast and easy process. Justin made sure to find me a vehicle that fit all my needs in the price range I wanted. I never felt pressured to make the purchase and I felt confident he wasn’t trying to haggl vehicle that fit all my needs in the price range I wanted. I never felt pressured to make the purchase and I felt confident he wasn’t trying to haggle extra money out of the deal and was giving me fair pricing. I have purchased 3 vehicles now from Justin and have referred many friends and family members to him. He’s the best! More
by Sav_goody
July 12, 2021
Amazing dealer. Really helped us get the car we are looking for. Very knowledgeable. Ramez is very friendly and welcoming. Highly recommend working with him. looking for. Very knowledgeable. Ramez is very friendly and welcoming. Highly recommend working with him. More
by Umalhotra028
Employees Worked With
July 10, 2021
Been doing business with Patrick’s for 15 years has gotten better with each year. Have quality people working for them starting with the management to sales to service gotten better with each year. Have quality people working for them starting with the management to sales to service More
by Howie.shattuck
