Patrick Volkswagen
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,149 reviews
Everyone is very friendly at Patrick VW and all of my experiences have been a pleasure and worry free. My family and I have leased several cars over the years from Justin and he always ensures that we a experiences have been a pleasure and worry free. My family and I have leased several cars over the years from Justin and he always ensures that we are kept up to date regarding the expected inventory, paperwork and required documents to complete the lease. More
I was in for service and I was also looking into getting a new car. Igor did a great job showing me different options on pursuing a new vehicle. Would definitely recommend him if you’re looking for any expe a new car. Igor did a great job showing me different options on pursuing a new vehicle. Would definitely recommend him if you’re looking for any expert advice! More
I am a long time customer of Patrick VW and have gotten many cars through them. Working with Igor made our car search pleasurable. He made our priorities important with every effort in finding what we many cars through them. Working with Igor made our car search pleasurable. He made our priorities important with every effort in finding what we were looking to purchase. He was professional and I would definitely refer others. More
Igor was a pleasure to work with. He took into consideration everything I was looking for and made it happen, especially given the limited stock of the car I was looking for. He was p He took into consideration everything I was looking for and made it happen, especially given the limited stock of the car I was looking for. He was personable, professional, and efficient. I would definitely recommend him to others. More
Justin was great to work with! He was very honest, attentive to our requests & very efficient. We walked in & drove away with our brand new Atlas 3 hrs later! He was very honest, attentive to our requests & very efficient. We walked in & drove away with our brand new Atlas 3 hrs later! More
Justin was fantastic at helping me buy my fist car through the entire process. 11/10 through the entire process. 11/10 More
Couldn’t have been better service, and follow up. Tracked down a hard car to find for me Tracked down a hard car to find for me More
Dealership eager to get you to sign for a sale, but should you need to cancel a purchased insurance policy, cannot even respond in several weeks from finance department, and after an excuse after weeks should you need to cancel a purchased insurance policy, cannot even respond in several weeks from finance department, and after an excuse after weeks later, still no form/action after a month! Ian's customer service has to be the worst experience I have had at any dealership, mainly afterwards (since they took my money/sale finance already) but even with mistakes during signing that had to drive back (3 hours roundtrip) to resign paperwork. Look to another dealership or at the least or request to work with someone else (if possible as seems he is only Finance person). Still waiting for a request of carfax of car i traded in, so makes me think I was lied to since cannot provide me the carfax which they said/showed me had an issue which caused my value to be reduced. Customer Service being bad does not surprise me because when I walked in, I waited for a long time before anybody even came to acknowledge me or help me even though I saw a ton of staff sitting around. The only positive experience was my sales person, David. More
Patrick VW was a pleasure to work with. Everyone from start to fishing was top notch. I worked with Justin in sales, great customer service and very knowledgeable about the product. Everyone from start to fishing was top notch. I worked with Justin in sales, great customer service and very knowledgeable about the product. More