Patrick Volkswagen
Auburn, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Igor was wonderful to work with. He was knowledgeable and was able to find a vehicle that met my needs without trying to oversell me. I had a small problem after the sale, and he qui He was knowledgeable and was able to find a vehicle that met my needs without trying to oversell me. I had a small problem after the sale, and he quickly worked to resolve it for me. I am very happy with my new vehicle and would be happy to recommend Patrick Motors, and specifically Igor, to others! More
Highly recommend that if you are looking to buy or sell, you give Justin a visit at Patrick VW! Justin made selling my Crosstrek and buying my new Atlas easy. We went in with a specific list of requirements you give Justin a visit at Patrick VW! Justin made selling my Crosstrek and buying my new Atlas easy. We went in with a specific list of requirements that we were looking for in a new car, and with that he showed us all the inventory, broke down all the different options available, and in the end of our visit we found the car that was perfect for our family! More
I was very pleased with everyone there. Ramez was very helpfell from beginning to end. I would recommend anyone looking for auto see Patrick Auto in Auburn, Ma. Ask for Ramez Abni. Thank Ramez was very helpfell from beginning to end. I would recommend anyone looking for auto see Patrick Auto in Auburn, Ma. Ask for Ramez Abni. Thanks to all staff, Lawrence S. More
very good dealership. I would recommend stopping in and talking to Ramez, he was so kind and helpful! I would recommend stopping in and talking to Ramez, he was so kind and helpful! More
Ramez was a pleasure to work with. He has great product knowledge and was very personable. He has great product knowledge and was very personable. More
Horrible. Would give zero stars if I could! Been waiting since October 2021 for a clock spring to fix a SAFTY RECALL only to find out August 2022 they never o Would give zero stars if I could! Been waiting since October 2021 for a clock spring to fix a SAFTY RECALL only to find out August 2022 they never ordered the part. I spoke to Erika on a monthly basis and was told the part is still on back order. Now I have to go in just so they can see what part they have to order. Complete waste of time. I called Volkswagen to see if they had a back order on clock springs and was told they didn't, not sure why Patrick Volkswagen is saying different but it's not cool. I have been pulled over twice for inspection sticker and they could careless. Sad part is I used to love this place but after the horrible customer service, the lying, and lack of care, I wouldn't recommend them to anyone. Including my enemy. More
Igor was really great to work with he moved the process along and got me a great car! along and got me a great car! More
The process of buying a car was very easy. Very nice, informative staff. They explained everything, answered any and all questions that I had! Very nice, informative staff. They explained everything, answered any and all questions that I had! More
Ramez and the team were super responsive to make sure we got exactly car that we wanted. While supply chain issues caused problems they searched high and low to locate exactly what we wanted. We plan to bu got exactly car that we wanted. While supply chain issues caused problems they searched high and low to locate exactly what we wanted. We plan to buy another vehicle soon. More