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Patrick Volkswagen

Auburn, MA

4.8
1,149 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,149 reviews

August 18, 2022

Igor was wonderful to work with. He was knowledgeable and was able to find a vehicle that met my needs without trying to oversell me. I had a small problem after the sale, and he qui More

by Stacey.cheney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Patrick Volkswagen responded

Thank you for taking the time to leave us a review, Stacey! It's fantastic that Igor and the rest of our team gave you such a positive car buying experience. We hope you love your new VW!

August 13, 2022

Highly recommend that if you are looking to buy or sell, you give Justin a visit at Patrick VW! Justin made selling my Crosstrek and buying my new Atlas easy. We went in with a specific list of requirements More

by Camadio09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Patrick Volkswagen responded

Hello! We're glad you had such a wonderful experience with Justin! We hope you love your new Atlas. Wishing you many safe and happy miles on the roads ahead!

August 08, 2022

I was very pleased with everyone there. Ramez was very helpfell from beginning to end. I would recommend anyone looking for auto see Patrick Auto in Auburn, Ma. Ask for Ramez Abni. Thank More

by lsanders2288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Thomas
Aug 10, 2022 -

Patrick Volkswagen responded

Hello, Lawerence! Your fantastic feedback and rating mean a lot to us. We look forward to working with you again in the future, have a great week!

August 08, 2022

very good dealership. I would recommend stopping in and talking to Ramez, he was so kind and helpful! More

by Ariana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Patrick Volkswagen responded

Hello, Ariana! Thank you for taking the time to leave us a review of your experience with Ramez. Have a great day!

August 05, 2022

Ramez was a pleasure to work with. He has great product knowledge and was very personable. More

by Tnguyen508
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Patrick Volkswagen responded

Thank you for your kind review; we are happy to pass along your comments to the Ramez!

August 01, 2022

Horrible. Would give zero stars if I could! Been waiting since October 2021 for a clock spring to fix a SAFTY RECALL only to find out August 2022 they never o More

by Avedianmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erika Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Avedianmel responded

Horrible.  Would give zero stars if I could! Been waiting since October 2021 for a clock spring to fix a SAFTY RECALL only to find out August 2022 they never ordered the part. I spoke to Erika on a monthly basis and was told the part is still on back order. Now I have to go in just so they can see what part they have to order. Complete waste of time. I called Volkswagen to see if they had a back order on clock springs and was told they didn't, not sure why Patrick Volkswagen is saying different but it's not cool.

July 28, 2022

Igor was really great to work with he moved the process along and got me a great car! More

by Edanna01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Patrick Volkswagen responded

Thank you for taking the time to leave a review of your experience with Igor! We hope you love your new VW. Take care!

July 26, 2022

Very kind and nice guy to work with, made the process easy for me to purchase my car More

by Bmoynahan1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Patrick Volkswagen responded

Thank you for taking the time to leave us a review. We truly appreciate your feedback and your business! Take care.

July 25, 2022

The process of buying a car was very easy. Very nice, informative staff. They explained everything, answered any and all questions that I had! More

by mway89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Thomas, Sarah Vincent
Jul 26, 2022 -

Patrick Volkswagen responded

Thank you for taking the time to leave us a review! We always appreciate feedback and it's great to hear that our team was able to give you a fantastic car buying experience. Have a great week!

July 24, 2022

Ramez and the team were super responsive to make sure we got exactly car that we wanted. While supply chain issues caused problems they searched high and low to locate exactly what we wanted. We plan to bu More

by Jsrowland21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Patrick Volkswagen responded

Hello! Thank you for taking the time to leave us a review. We're glad that Ramez and the rest of our team were able to help find the perfect car for you, and we look forward to working with you again in the future!

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