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Patrick Volkswagen

Auburn, MA

4.8
1,149 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,149 reviews

November 28, 2022

Very professional very respectful dealership. Justin made the buying process much easier for me! Definitely will be buying from them in the future! More

by FLIPPKYLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chito Vongchampa
Nov 30, 2022 -

Patrick Volkswagen responded

Thank you for the fantastic review! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

The salesman was very informative made my wife and i feel very comfortable. Like family More

by comeau1167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Patrick Volkswagen responded

We're glad to hear you enjoyed your visit! We look forward to your next visit - take care!

November 16, 2022

Great staff, thorough and professional. Ramez went above and beyond to help us. Definitely will recommend Patrick Volkswagen More

by NMaalouli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sutherland
Nov 20, 2022 -

Patrick Volkswagen responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 13, 2022

Igor likes his job! What more can you say? You can tell that not only him, but the rest of the team, including the sales and finance managers (Chito and Michael), are co More

by jaudet1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chito Vongchampa, Michael Sutherland
Nov 20, 2022 -

Patrick Volkswagen responded

Thank you for your glowing review of Igor and the rest of our team! We're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

November 09, 2022

Great to work with, was a awsome and well set up dealer, the sale person was awsome ! More

by Masonberube12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Toedt
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Balkus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Abdi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Gama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Vangel, Matt Sahagian, Tracy Doucette
Nov 15, 2022 -

Patrick Volkswagen responded

Hello, Mason! Thank you for taking the time to leave a review of our team. We're looking forward to working with you again in the future!

November 04, 2022

Made getting a vehicle very easy. They were very descriptive and explained everything very well. More

by Hery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sutherland
Nov 09, 2022 -

Patrick Volkswagen responded

Thank you for the review, Hery! Have a great week!

November 03, 2022

Joe was great to work with. We knew what we wanted and he worked with us without a lot of mumbo-jumbo back-and-forth that you get from other dealerships. More

by LaurieP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chito Vongchampa, Michael Sutherland
Nov 09, 2022 -

Patrick Volkswagen responded

Thank you for taking the time to leave us a review, Laurie! It's fantastic to hear you had a fantastic experience working with Joe - take care!

November 02, 2022

Joe and mike were pleasant to work with and got back to me promptly when I had any questions. More

by Ani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sutherland
Nov 02, 2022 -

Ani responded

Joe and Mike were pleasant to work with and got back to me promptly when I had any questions.

November 01, 2022

No haggle pricing, helped with loaner vehicle while car being purchases was being serviced. Paperwork and finance was quick. More

by Jmyttredahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Abdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sutherland
Nov 10, 2022 -

Patrick Volkswagen responded

Hello, Thank you for the fantastic review!

October 31, 2022

Caitlin terrible is the worst service rep ever zero personality and not helpful at all, replace her More

by richard.p.harvey
Recommend Dealer
No
Employees Worked With
Erika Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Vangel, Matt Sahagian, Tracy Doucette
Oct 31, 2022 -

Patrick Volkswagen responded

Richard - our service team has reached out to you and are currently awaiting a response in regard to your experience. Please contact Matt at msahagian@patrickmotors.com at your earliest convenience. - Michelle, Marketing

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