Patrick Volkswagen

I went into Patrick Motors to test drive a Jetta TDI. Dan Heckman found the exact model I wanted to drive. He was very accommodating and friendly. Dan and Matthew Newhouse offered me a great price for Dan Heckman found the exact model I wanted to drive. He was very accommodating and friendly. Dan and Matthew Newhouse offered me a great price for the Jetta TDI, and a remarkable trade in value for my used Jeep. I am currently averaging 45 mpg with the TDI, a huge leap over the 17 mpg I was getting with the Jeep! I have recommended Patrick Motors to everyone and will continue to do so. Thanks! P.S. Matt Lewis is another sales associate who was very friendly and accommodating. More

Dan Heckman and Patrick VW have been a pleasure to deal with! The process and sales floor was stress free and happy to see they were open to a dialogue of my family's wants and needs and tailored the 'rig with! The process and sales floor was stress free and happy to see they were open to a dialogue of my family's wants and needs and tailored the 'right' car for us. Dan understood what we wanted, in our budget, and gave us what we needed, the facts and information. 1st time driver/owner of a VW and the experience was great, from test driving it home for the family to view, the price being negotiated fairly(NO Smart price), to the Service and any questions thereafter. I recommend Patrick VW to others and already have! Great job Dan, you are/were great in helping us be happy and satisfied with our purchase of the German engineered 2010 Jetta SE, a car I recommend to anyone who wants to enjoy daily driving experience.... its got kick and more room(trunk too) than you think! More

I absolutely would recommend this dealership! Everyone was awesome ESPECIALLY Dan Heckman, Erin LaConto, and Daniel Gorney! They were very professional and cooperative! I love my 2012 Jettan S. was awesome ESPECIALLY Dan Heckman, Erin LaConto, and Daniel Gorney! They were very professional and cooperative! I love my 2012 Jettan S. More

I had a great experience with Dan Heckman in obtaining my 2013 VW Golf. He found the car I wanted with all the options I desired and most importantly at a price I could afford. I am a returning customer to P 2013 VW Golf. He found the car I wanted with all the options I desired and most importantly at a price I could afford. I am a returning customer to Patrick Motors and will continue to do so because of the outstanding service I have received each and every time. More

Everyone at the Patrick Volkswagen dealership was very friendly and accomodating. Any inquiry that I had was answered quickly and accurately. The staff at Patrick Volkswagen are there to partner with yo friendly and accomodating. Any inquiry that I had was answered quickly and accurately. The staff at Patrick Volkswagen are there to partner with you to find the right car at the right price to meet your needs. I would recommend Patrick Volswagen to my family and friends. I bought a Passat Volkswagen and could not be happier with the price and service. More

Great customer service! As a college student, my budget is limited, but Dan Heckman went out of his way to ensure my complete financial satisfaction! I have been to three other dealerships in the area, is limited, but Dan Heckman went out of his way to ensure my complete financial satisfaction! I have been to three other dealerships in the area, but NO other dealership has spent the amount of time, patience, and consideration with my particular needs except Patrick Motors - specifically Dan Heckman. More

Dan was excellent. He was knowledge about the car and its features and really listened to my wife and I. He didn't try to sell us a car that we didn't want and found a vehicle in our budge, with the features features and really listened to my wife and I. He didn't try to sell us a car that we didn't want and found a vehicle in our budge, with the features we wanted, and the mileage. Overall a great experience. I would definitely recommend him and Patrick again. More

I called the day before to check on a vehicle, as we would be traveling 2 hours to get there. We were told by Matt (Sales MANAGER) that the vehicle is here and will be here the following day, he asked would be traveling 2 hours to get there. We were told by Matt (Sales MANAGER) that the vehicle is here and will be here the following day, he asked what time we would be coming in. Advised him we are coming from NY and we would be there around 6PM. He said no problem, to ask for him and he would see us then. After our 2 hour drive, when we got there we were told the car has NOT been sold but went out on the truck that morning for auction or cleaning, whatever it was, no one was clear, nor seem to care. So we wasted time, gas, money to take a drive only to find the car was not there. The sales associate reported this to the GM and manager on at the time, but no one came out to apologize, there was nothing they could do for us. Wouldn't they have known the day before the car was going out on a truck?! Or maybe the MANAGER Matt could of advised to hold that car to go out because I have potential buyers coming in...that would make sense, right?! But for no one from management to come out of their office and apologize, shows VERY poor customer service. I guess its better I did not do business with a place like this, who knows what else would of went wrong. So a lesson I learned from this is do NOT trust anyone word and do not buy from Patrick Auto in Auburn MA. More

I just bought a 2007 Honda Accord Hybrid from Patrick VW. I was a little nervous going in due to not having purchased a car in a while, but the salesman, Dan Heckman, helped me feel comfortable and made the I was a little nervous going in due to not having purchased a car in a while, but the salesman, Dan Heckman, helped me feel comfortable and made the process painless. I knew exactly what I wanted going in to the dealership and Dan picked up on that and didn't try to sell me on things I wasn't looking for. Overall it was a great experience and I'd definitely send anyone I know that is looking for a car Dan's way. More

Great job before and after sales Would buy from Matt Great job before and after sales Would buy from Matt again when my wife's car is ready to be replaced. He followed up on every issue and made sure it Great job before and after sales Would buy from Matt again when my wife's car is ready to be replaced. He followed up on every issue and made sure it was resolved More