Patrick Volkswagen

Outstanding Dealership I was part of the Diesel buy back program. I must say originally I was very upset, once I started working with Dan at Patrick, things started to calm I was part of the Diesel buy back program. I must say originally I was very upset, once I started working with Dan at Patrick, things started to calm down in my mind. He and other staff especially Marcy and the service staff are always more than willing to answer questions, and at times outreach for the right answer. I will be a Patrick customer for the rest of my life. This is a very unique and special dealership as they always work with each customer in any and all departments. There's nothing Patrick wouldn't do and that's why I'll be a loyal Patrick customer!!! More

Fair and Easy GTI Transaction Bob and Aaron were fair and fast with information and pricing on our GTI purchase. Also very accommodating in coordinating test drive appointments an Bob and Aaron were fair and fast with information and pricing on our GTI purchase. Also very accommodating in coordinating test drive appointments and car delivery as we are over an hour away in CT. Worth the email or phone call if you are looking at VWs. More

Experience counts An honest and friendly place for VW products, helpful with the level of technical detail needed, and responsive at every step of the car buying proces An honest and friendly place for VW products, helpful with the level of technical detail needed, and responsive at every step of the car buying process, I recommend Dave Haynes over at Patrick. Thanks More

Better than Most! It was a better experience than most that I have had at dealerships. The pricing was where I wanted it to be and there was little to negotiate. I felt It was a better experience than most that I have had at dealerships. The pricing was where I wanted it to be and there was little to negotiate. I felt it was fair and honest. Signing of the documents and pick up of the new car went smooth. I would buy here again! More

Outstanding service Nick has been my service tech many times over the past years and I am never disappointed. Nick makes sure I'm informed of anything that might need to Nick has been my service tech many times over the past years and I am never disappointed. Nick makes sure I'm informed of anything that might need to be fixed now or whether it can wait until the next service. He honest, upfront and always help try and keep the cost down. I have owned my VW for over 3 years now and wouldn't consider having any other service center work on it. More

Great people, pleasant business experience ! From the first email exchange to driving off the lot in a brand new 2016 Jetta 1.4T with Technology this past week, my whole experience with Patrick V From the first email exchange to driving off the lot in a brand new 2016 Jetta 1.4T with Technology this past week, my whole experience with Patrick Volkswagen was a highly positive one ! I dealt with Julie ( She is a bubble of joy - the test drive was fun ),Aaron ( He was quick and efficient with the right numbers for me ). Dan was very nice and thorough. My biggest praise goes to Tyler Trinque. He is a great asset for the dealership. His courtesy, professionalism, timely email responses, follow-ups and dedication to making sure that I was a satisfied customer ( and I am ! ),have made me a believer in the dealership ,and because of him,Volkswagen has just won a customer for life ! Everyone should do business with Patrick VW. Kudos to Tyler ! akone70 More

Very good prices... straight forward deals. Called and talked with Matt and Aaron on the phone a few times over the course of a week. I live about an hour away and they gave me the best price ar Called and talked with Matt and Aaron on the phone a few times over the course of a week. I live about an hour away and they gave me the best price around on a 2016 GTI. I then made an appointment to come in and have my trade appraisal. The whole thing was extremely smooth,.they valued my trade at a high rate and honored the price on their GTI that they gave over the phone. There were no hidden fees and the whole process took less than hour to complete. I pick up the car this week and granted the delivery process goes smoothly I will tell other guys I know who are interested in GTIs and VWs to go to Patrick! More

Patrick VW. As far as I am concerned, there is NO other dealership to go to. The prices are second to none, the staff is courteous, yet without pressure, and the As far as I am concerned, there is NO other dealership to go to. The prices are second to none, the staff is courteous, yet without pressure, and the service department, should you need them, is top notch! I actually had one of the owners of the company personally correspond with me and fix an issue I had. He not only took care of it, but went above and beyond anything I expected. This is a true 5-Star dealership. I would tell everyone I know to go here, and I will never even consider another dealer. If you are in the market for a vehicle, you are doing a dis-service to yourself by not at least giving them a shot to earn your business. Thank you to everyone at Patrick Motors! More

Excellent Service and Selection I recently purchased a used vehicle less than two years old from Patrick VW. I wanted a Passat and searched the group of VW dealerships in the surroun I recently purchased a used vehicle less than two years old from Patrick VW. I wanted a Passat and searched the group of VW dealerships in the surrounding Boston area. Patrick VW of auburn had a very good selection and the condition of the vehicles and pricing were more than ideal. I made an inquiry online on availability of one specific Passat. Within to hours I was emailed by a sales person Tyler Trinque, and exchanged a best time to come and test drive the car. we met at the designated time the car was pulled out and we went for the drive and reviewed the features and benefits of this car. No pressure not smoke and mirrors, just conversation and good info to make an informed decision on the car or others on their lot. I loved it. After discussing the financials and options I agreed to purchase the Passat, within an hour I was reviewing the financials with the business manager and looking at making all the RMV and insurance preparations. I couldn't have felt any more comfortable and informed. The team at Patrick's was attentive and very pleasant o deal with. I love the Passat and the experience in the purchase process. More

Great Service Just purchased a used 2015 Jetta GLI. Very easy negotiation and great customer service. Had plenty of quality cars to choose from, and there was no ma Just purchased a used 2015 Jetta GLI. Very easy negotiation and great customer service. Had plenty of quality cars to choose from, and there was no manager/salesperson games to go through. Negotiated a fair deal, and the car was delivered to me exactly as requested. David Haynes was my sales person, and he did a great job taking care of some of the details I requested. I would highly recommend this dealership and look forward to my next VW purchase from them. More