Patrick Hyundai

The service was very good, had a new car for me to use The service was very good, had a new car for me to use and fit me to their busy sch. They repaired a possible hard to find item. The service was very good, had a new car for me to use and fit me to their busy sch. They repaired a possible hard to find item. More

This dealership goes the extra mile in customer service. From our sales person, Carl, to the service department they are exceptional. I wish that all companies were as good as they are. From our sales person, Carl, to the service department they are exceptional. I wish that all companies were as good as they are. More

Randy Greene and his service guys are amazing!! I'd driven my daughter's Sonata to IL on a Saturday and had an unforeseen problem. I called the nearest Hyundai dealer, Patrick, got Randy and couldn't driven my daughter's Sonata to IL on a Saturday and had an unforeseen problem. I called the nearest Hyundai dealer, Patrick, got Randy and couldn't believe how friendly and accommodating he was saying he'd do what he could to get me in for service and safely back to Milwaukee. I could see they were really busy, but he got me in and even though the car has over 100K miles, he got one of the issues covered at no cost. Randy and his team truly provide great customer service - I wish all dealerships had people like Randy. More

The service department at Patrick Hyundai is terrific. The staff is friendly, courteous and professional. I've been using them exclusively for ten years without a single complaint. Highly recommend them. The staff is friendly, courteous and professional. I've been using them exclusively for ten years without a single complaint. Highly recommend them. More

I bought the vehicle here with a side mirror that wouldn't adjust and they said they'd fix it. Well they had to order the part and it took me two months to get ahold of the manager to set up this app wouldn't adjust and they said they'd fix it. Well they had to order the part and it took me two months to get ahold of the manager to set up this appointment. I got a call telling me the part was in and drove 45 minutes only to find out the part was not in and that they refuse to fix the mirror. I will never be coming back to this dealer! More

The Manager is extremely unprofessional. I went there to purchase a pre owned vehicle and instead of trying to negotiate he told me to in so many words to leave. I will never recommend this place or look at purchase a pre owned vehicle and instead of trying to negotiate he told me to in so many words to leave. I will never recommend this place or look at cars at this place again! More

Bought 2011 Sonata and had to get the unit that holds the sunglasses was recalled. Service replaced the unit, but it had a big gap on passenger side and cloth was dirty since tech did not wear gloves. Also sunglasses was recalled. Service replaced the unit, but it had a big gap on passenger side and cloth was dirty since tech did not wear gloves. Also found screws and clips under my seat Took it to another dealer and they pointed out that wrong parts(screws) were used by patrick service tech. Second attempt was loose and this was blamed on wiring for homelink, even though original fit great. Third time, Randy fixed it, got more dirt on the cloth, plastic pieces from stripped parts all over my console, some spray residue on rearview mirror. As I was driving away i said I need to find a new place to go for service cause they suck. Randy called me on my cell phone and told me not to come back! SO I WILL NOT, and would NOT recommend anyone to go here for service. More

You did not have protectives for the seat and floor. You did not have protectives for the seat and floor. When we got home we popped the hood and found the battery cap off. Washer fluid had not been fi You did not have protectives for the seat and floor. When we got home we popped the hood and found the battery cap off. Washer fluid had not been filled. We know we were squezzed in on a very busy day, but quality of worked should still be better. More

I brought my car for an oil change and a short time later I recieved my car in great ccondition ready to go. Ben R. I recieved my car in great ccondition ready to go. Ben R. More

I went in for a tune-up. It was about $600, which seems high, but so be it. Two new tires later and some other 'stuff', and it was $1000. That's a lot of money for a tune-up plus. I would still go back, high, but so be it. Two new tires later and some other 'stuff', and it was $1000. That's a lot of money for a tune-up plus. I would still go back, but a discount, even a small one would have been very appreciated. More