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Patrick BMW

Schaumburg, IL

4.3
415 Reviews

700 E Golf Rd

Schaumburg, IL

60173

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415 Reviews of Patrick BMW

April 05, 2017

Best Sales Consultant Having a great sales person like Alan Murad made my car purchasing experience at Patrick BMW a real pleasure! Alan was knowledgeable and helpful thro More

by karen031717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Murad
Apr 06, 2017 -

Patrick BMW responded

Thank you for the 5 Star review! Patrick BMW Sales Department is striving to make a difference in customer service and we are delighted that Alan was able to exercise his customer service skills, extensive product knowledge & service. We wouldn't want to sell you a vehicle until all concerns had been addressed--while not forgetting to find you a great deal. We are glad you were able to experience "The Patrick difference"! Congratulations and Enjoy!

April 03, 2017

Yowza!! Best car buying experience. Found THE car online, internet sales manager John Cambell contacted me and set everything up for my visit to Patrick BMW. Jennifer Noelani went with m More

by cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cambell, Jennifer Noelani, Enzo Costa
Apr 06, 2017 -

Patrick BMW responded

Thank you for the 5 Star review! Patrick BMW Sales Department is striving to make a difference in customer service and we are delighted that John, Jennifer and Enzo were able to exercise their customer service skills, extensive product knowledge & service. We wouldn't want to sell you a vehicle until all concerns had been addressed--while not forgetting to find you a great deal. We are glad you were able to experience "The Patrick difference"! Congratulations and Enjoy!

March 25, 2017

Great sales rep. Went on line and did my preview of what car I wanted, received an email back from internet sales manager. He put me in contact with Gary Davis, he had More

by John77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Davis
Mar 27, 2017 -

Patrick BMW responded

We are very happy to hear that your experience at Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Not only that, we are glad that Gary was able to help make this a memorable experience! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team made your visit a memorable one. Thank you again!

March 24, 2017

Patrick's Gold Standard Gary Davis, with whom I created my dream driving machine, represents Patrick's high standards of excellence. Gary's broad BMW knowledge, combined with More

by Car buff, Rock solid 4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Davis, Tori and Dan
Mar 25, 2017 -

Patrick BMW responded

We are very happy to hear that your experience at Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Not only that, we are glad that Gary, Tori and Dan were able to help make this a memorable occasion! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team made your visit a memorable one. Thank you again!

March 23, 2017

EXCELLENT SERVICE ALL AROUND Excellent, as always, Rose provides amazing customer service. Work was high quality, on-time as promised and prompt. Always have a very pleasurable More

by CAK88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose
Mar 25, 2017 -

Patrick BMW responded

Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick BMW Service Department is striving to meet every ones needs and make the service experience more pleasurable and we couldn’t be happier that Rose was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team

March 21, 2017

First BMW I'm a First time BMW buyer. Went to Patrick dealer and dealt with Alan Murad. He was a very helpful and a professional young man. He was able to give More

by ajhawk6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Murad
Mar 25, 2017 -

Patrick BMW responded

We are very happy to hear that your experience at Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Not only that, we are glad that Alan was able to help make this a memorable experience! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team made your visit a memorable one. Thank you again!

March 13, 2017

Must Read Hi, I just want to make sure that everyone knows to stay away from this dealership. If you thought that going to this dealership is safer ( change y More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Shoemaker
Mar 27, 2017 -

Patrick BMW responded

The Patrick Dealer Group Customer Relations Team would like to apologize for your unpleasant experience with Patrick BMW Sales Department! With so many choices in today’s marketplace it is disappointing to hear. Our customer service department would like the opportunity to further research your experience as we are striving to make a difference in the customer experience and would appreciate it if you would email customerservice@patrickcars.com with your full name, date of visit, reason for your visit, email or best number of contact as online review profiles don’t provide enough information. We thank you for your time and feedback! -The Patrick Dealer Group Customer Relations Team

March 10, 2017

The only place to buy or lease a car! No one will take care of you like the Patrick Team. They make what can be an uncomfortable process, friendly and enjoyable. No pressure and no BS. More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Noelani, Enzo Costa and Greg Pikul
Mar 10, 2017 -

Patrick BMW responded

Thank you for the 5 Star review! Patrick BMW Sales Department is striving to make a difference in customer service and we are delighted that Jennifer, Enzo and Greg were able to exercise their customer service skills, extensive product knowledge & service. We wouldn't want to sell you a vehicle until all concerns had been addressed--while not forgetting to find you a great deal. Taking care of you every day, is the “Patrick Promise”.

March 10, 2017

2017 BMW M240i Xdrive My experience working with Angelo and team was excellent. I would highly recommend. Easy to work with, everything explained throughly. Extremely happy More

by Sandrijczak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Tramuta
Mar 24, 2017 -

Patrick BMW responded

We are very happy to hear that your experience at Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team made your visit a memorable one. Thank you again!

March 09, 2017

Absolutely Amazing!!! Jennifer Noelani was so amazing and pleasant. This BMW dealership makes you feel like royalty. They make you feel important and so comfortable you do More

by Pete Trisha Pena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Noelani
Mar 10, 2017 -

Patrick BMW responded

We are very happy to hear that your experience with Patrick BMW Sales Department was one that you felt worthy enough to share and we sincerely appreciate the 5 Star Review!! We are proud to have Jennifer as part of our team and delighted in the care she took to make you comfortable. Patrick Dealer Group is striving to make a difference in the customer service experience and we are delighted to see that our team made your visit a memorable one. Thank you again! -Patrick Dealer Group Customer Relations Team

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