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Pat O'Brien Chevrolet West

Westlake, OH

4.0
258 Reviews
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25100 Detroit Rd

Westlake, OH

44145

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Showing 258 reviews

September 05, 2025

Gayle Goodwell was great! She listened to our needs and made sure we got what we wanted! The finance guy Hakeem was very pleasant as well! More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Goodwell
September 05, 2025

Gayle is the BEST salesperson! She doesn't pressure you to buy something you don't want and makes sure that she follows up with you!!! More

by CathieC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle G
September 05, 2025

GAYLE IS THE ONLY ONE OUR FAMILY DEALS WITH FOR ALL OF OUR CAR PURCHASES. SHE IS WONDERFUL. More

by shannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle
September 05, 2025

I had a great experience at the dealership. Gayle Goodwin was knowledgeable and friendly and I love my new car. ⭐️⭐️⭐️⭐️⭐️ More

by mgmitcheff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Goodwin
September 05, 2025

Gayle Goodwin was a fantastic help! She was kind and friendly and was able to set us up really well! We will be working with her again in the future. More

by Moirahc455
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Goodwin
August 28, 2025

service getting my new car was great but now I am not so happy they took my trade in two and a half weeks ago but have not paid off the loan so my car payment is now late cant get anyone to help me More

by dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sam
August 21, 2025

I bought my truck from there since May 2025, but still have not received my license plate. Chhong More

by Chhong.nhep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed in Sales
October 05, 2023

STAY AS FAR AWAY FROM THIS PLACE AS POSSIBLE! !! BOUGHT 2 SILVERADO IN THE LAST 2 YEARS. TRANSMISSION OUT IN ONE. TRAILER BRAKE SYSTEM IN OTHER. SERVICE DEPARTMENT CHARGED ME 500+ FOR WORK THAT WA More

by robadkinshomeimprovements
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian & Rich in service department
December 22, 2022

PLEASE DO NOT BUY FROM THIS DEALERSHIP. I really cannot believe this dealership is still in business. They lie and are rude. Have had problems with our care since we bought it when suppose More

by Unsatisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gayle Goodwin
July 14, 2022

The worst customer service I have ever received from any dealership. Salesman was very rude from the beginning. I had to learn they don’t negotiate. When I gave my final offer the salesman flipped his pen i More

by jensmithrn75
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck.
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