
Pat O'Brien Chevrolet West
Westlake, OH
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Gayle Goodwell was great! She listened to our needs and made sure we got what we wanted! The finance guy Hakeem was very pleasant as well! She listened to our needs and made sure we got what we wanted! The finance guy Hakeem was very pleasant as well! More
Gayle Goodwin was a fantastic help! She was kind and friendly and was able to set us up really well! We will be working with her again in the future. She was kind and friendly and was able to set us up really well! We will be working with her again in the future. More
service getting my new car was great but now I am not so happy they took my trade in two and a half weeks ago but have not paid off the loan so my car payment is now late cant get anyone to help me happy they took my trade in two and a half weeks ago but have not paid off the loan so my car payment is now late cant get anyone to help me More
STAY AS FAR AWAY FROM THIS PLACE AS POSSIBLE! !! BOUGHT 2 SILVERADO IN THE LAST 2 YEARS. TRANSMISSION OUT IN ONE. TRAILER BRAKE SYSTEM IN OTHER. SERVICE DEPARTMENT CHARGED ME 500+ FOR WORK THAT WA !! BOUGHT 2 SILVERADO IN THE LAST 2 YEARS. TRANSMISSION OUT IN ONE. TRAILER BRAKE SYSTEM IN OTHER. SERVICE DEPARTMENT CHARGED ME 500+ FOR WORK THAT WAS NEVER DONE!!! THEY WERE EVEN SI NICE AS TO LEAVE THE BRAND NEW PART SITTING IN MY TRUCK. TOLD ME I AM CRAZY & ITS THE OLD PART. TOOK IT TO 2 DIFFERENT LOCAL MECHANICS, BOTH SAY ABSOLUTELY NO WAY THAT THE TRAILER BRAKE SYSTEM MODULE WAS REPLACED, NOR WAS THE PART AN OLD ONE. BRAND NEW PART THEY SAY. THESE GUYS CHARGED ME, MY WARRANTY COMPANY & THAT IS FRAUD & THIEVERY AT ITS VERY FINEST! ASKED THEM FOR MY WARRANTY COMPANIES INFORMATION & THEY HANG UP ON ME. (RICH) BRIAN IS A LIAR AS WELL. READ YOUR REVIEWS ON THIS PLACE PLEASE!!! WISH I WOULD'VE. ABSOLUTELY THEE WORST LYING SOBS EVER!!! More
PLEASE DO NOT BUY FROM THIS DEALERSHIP. I really cannot believe this dealership is still in business. They lie and are rude. Have had problems with our care since we bought it when suppose I really cannot believe this dealership is still in business. They lie and are rude. Have had problems with our care since we bought it when supposedly inspections and everything were done before buying it. They are a joke. I could have bought a car off of someone on the corner and had a better experience dealing with them. Please Beware if shopping here. It is sad what this dealership has grown into, a place you should never go. More
The worst customer service I have ever received from any dealership. Salesman was very rude from the beginning. I had to learn they don’t negotiate. When I gave my final offer the salesman flipped his pen i dealership. Salesman was very rude from the beginning. I had to learn they don’t negotiate. When I gave my final offer the salesman flipped his pen in the air and said “we are done”. The sales manager was willing to listen but did nothing to make it right. Still waiting on a call from the General manager. All I wanted is the car of my dreams, and all they could see was $$$$$. If I treated my patients in my hospital that way, I would be on an unemployment line. Next time, if your are having a bad day, stay HOME. This company has sincerely lost my business. More