Pat O'Brien Chevrolet South
Medina, OH
Is this your dealership?
158 Reviews of Pat O'Brien Chevrolet South
Car transfer The salesman we worked with had to create a dealer trade to get our vehicle. He worked hard to make this happen with minimal stress. The salesman we worked with had to create a dealer trade to get our vehicle. He worked hard to make this happen with minimal stress. More
Oil change and tire valve replacement I have been nothing but impressed with Pat O'Brien! In particular Jim Shaw who helped me find the right car for me on a very tight time limit, helped I have been nothing but impressed with Pat O'Brien! In particular Jim Shaw who helped me find the right car for me on a very tight time limit, helped me set up the wireless settings before I left that night, to calling me monthly just to check in. The service department was very courteous and efficient when I came in for the oil change and the Tire low pressure light. They had my on my way in no time. I highly recommend Pat O'Brien!! More
Easy buying process I couldn’t thank this place enough they were awesome in the buying process. They layed out all my options and we’re amazing when it came to purchasing I couldn’t thank this place enough they were awesome in the buying process. They layed out all my options and we’re amazing when it came to purchasing. More
Another awesome and easy purchase I have bought 8 new vehicles from Pat PBrien. Marissa was a pleasure to deal with and made the whole process painless. I was in and out in a matter I have bought 8 new vehicles from Pat PBrien. Marissa was a pleasure to deal with and made the whole process painless. I was in and out in a matter of 3 hours. More
Leasing A New Car This dealership is outstanding! Very professional and courteous. Met all my expectations and needs for a new vehicle. Salesman excellent! Finance depa This dealership is outstanding! Very professional and courteous. Met all my expectations and needs for a new vehicle. Salesman excellent! Finance department excellent! I would recommend a 2018 Chevy Equinox to everyone. Excellent vechicle! More
Friendly quality service Always a pleasure to do business with, service is great and always done in a timely manner. It is like being a part of the family. Always a pleasure to do business with, service is great and always done in a timely manner. It is like being a part of the family. More
Amazing. Excellent. Thorough. The process was quick and painless. Our salesman Mike V. was efficient and knowledgeable about the new car and purchase process as a whole!! Would re The process was quick and painless. Our salesman Mike V. was efficient and knowledgeable about the new car and purchase process as a whole!! Would recommend him to anyone looking for a new car. More
Quality work Noisy brakes and oil leak. The diagnosis was quick and the repairs were done correctly. Made my car safe to drive. We use them for all of our Chevro Noisy brakes and oil leak. The diagnosis was quick and the repairs were done correctly. Made my car safe to drive. We use them for all of our Chevrolet repair. More
Hummer H3 Trade-in Do not trade or sell any vehicles to this dealership. Lack of customer service, not timely on responses, and flat out rude to customers. I was told by Do not trade or sell any vehicles to this dealership. Lack of customer service, not timely on responses, and flat out rude to customers. I was told by "Lou" that I would get the check for the sale of my vehicle to the dealership, when they "felt like it", after I had cleaned out my vehicle, signed all the necessary paperwork, and handed over the keys. I was then belittled for trying to keep open communication on the status of the sale of my vehicle. Lou then turned his back to me in total disrespect, to talk to another employee about something completely different. Horrible, Horrible customer service and someone to converse with. Erin, who initiated this deal/offer, is not attentive to her customers and passes the buck when she is unaware of what to do. She also made a scene when I was flat out lied to about turning in my vehicle and when I would receive the funds for doing so, and then tried to lie about what she had told me. I also called the dealership multiple times to speak to Erin and find out the status of receiving the funds for the sale of vehicle to the dealership and was passed to Erin's voicemail multiple times with no response from Erin. I then tried to have the receptionist page Erin, as I explained that it I was not getting a hold of her. In a extremely nasty tone, I was told "We dont do that here". Horrible customer service and would never do business with them ever again. More
Fast & efficient Service The dealership service department was very efficient and the job was finished on time and I am very satisfied, No more noises in the dash area due to The dealership service department was very efficient and the job was finished on time and I am very satisfied, No more noises in the dash area due to problem in heater area, They had to order the part and it was there the next day and promptly put on the car. More