Pat O'Brien Chevrolet South

An unplanned visit to the dealership Our old car was towed in and we got the diagnosis right away. Old car, bad transmission, but at least we didn't have to wait for the "bad news". We Our old car was towed in and we got the diagnosis right away. Old car, bad transmission, but at least we didn't have to wait for the "bad news". We were then able to review the inventory and find a new car that we liked and go to the next level. Since this entire process was not "planned", it went smoothly and we found a car we liked. Very sad to see our faithful old Malibu sitting outside looking forlorn, but we like our new car. Mike Towslee made the bad news part of this relatively painless. He fully explained our repair options and the relative costs. We decided to check out new cars before making a decision of fixing the old car. Mike then quickly found us a salesperson we could work. Nick Pelligrini. was a pleasure to work with on the purchase end of this transaction. We had a fun time with him and were honored to be his first ever automotive sale when we finally selected our new Equinox. All dealership personnel were friendly and helpful and the paperwork part went smoothly. We spent a long time at the dealership and did not feel rushed either on whether to fix the old car or to buy a new one. More

Thorough in a timely manner I left trusting all the work performed was completed, and all the issues were addressed. Thank You for the peace of mind. I will return again !!! I left trusting all the work performed was completed, and all the issues were addressed. Thank You for the peace of mind. I will return again !!! More

Service advisor The young lady that helped me was very personable. I have no problem with the dealer ship, but I do have a problem with your survey. The young lady that helped me was very personable. I have no problem with the dealer ship, but I do have a problem with your survey. More

They took care of me right away. I discovered that I was losing air in my rear tire. Since I have my grandchild with me almost every day I wanted to get this fixed immediately. I drov I discovered that I was losing air in my rear tire. Since I have my grandchild with me almost every day I wanted to get this fixed immediately. I drove to the service department at 6 PM and they took me in quickly. They told me I had a nail that had punctured the tire. They put on my spare and made an appointment to have new tires put on a couple of days later. More

Extremely satisfied, first class Chevrolet Dealer I always use this dealer because I know that the service will be correctly performed with quality licensed mechanics , especially with today’s more co I always use this dealer because I know that the service will be correctly performed with quality licensed mechanics , especially with today’s more complex automobiles More

car buying made easy Mike Vincent is great to deal with, no mumbo jumbo, just the facts. Made me feel comfortable about buying. no need to get nervous. bought two trucks Mike Vincent is great to deal with, no mumbo jumbo, just the facts. Made me feel comfortable about buying. no need to get nervous. bought two trucks and my grandsons Traverse from Mike. More

Love Mike My 2017 is the fourth car I have purchased from Mike Vincent in the last five years. His honesty and knowledge won me over. Thanks My 2017 is the fourth car I have purchased from Mike Vincent in the last five years. His honesty and knowledge won me over. Thanks More

oil change they were very helpful, answered any question, went over maintain and upgrades for my car.Called to let me know my car was done with service. they were very helpful, answered any question, went over maintain and upgrades for my car.Called to let me know my car was done with service. More

New car My salesman took the time to get me exactly what I wanted. He was out going and very helpful. I would recommend this salesman to friends My salesman took the time to get me exactly what I wanted. He was out going and very helpful. I would recommend this salesman to friends More

Shady scammers I've never had a good experience at this dealership. I had a timing chain that broke 3 years ago. Made me have to get a newly refurbished engine becau I've never had a good experience at this dealership. I had a timing chain that broke 3 years ago. Made me have to get a newly refurbished engine because possible unconfirmed damage to the engine. Total - $5,000. The new engine did come with a 3 year 100,000 mile warranty though. So now 2 months and 40k miles out from the end of warranty my main mechanic (not at dealership) says he can hear the timing chain slapping around in the chamber so something is going bad obviously. So obviously i take the car to the dealership where it's covered under the warranty. Que the circus act. First i schedule my appointment for a Thursday, go to the appointment just be told to come back the following day because they want the same tech who worked on it 3 years ago to work on it again. Apparently no one else other than this one guy is qualified to look at engines. So i come in the following day, go back over my problem that the timing chain is making noise and even the service person who pulled in the vehicle said she heard the ticking. After 6.5 hours of having my car they told me it's not the engine it's the fuel pump. Completely unrelated. Noise from the front of the car does not come from the back of the car that is within the gas tank. Upon taking my concern to the manager Rusty, he tried to tell me that it's normal for engines to make noises. Are you serious!? It's not at all normal, which is what i told him, and he was nothing but dismissive about all my rebuttals for his argument. He did everything in his power to get out of the warranty responsibility, because they know im at the end of it. Shady, and very dishonest people there. DO NOT take your car there to get serviced! More