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Passport Nissan

Suitland, MD

4.9
134 Reviews

5000 Auth Way

Suitland, MD

20746

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Showing 134 reviews

July 03, 2026

just bought a car, and the entire buying process was super easy—quick and fast! I’m really excited about my new car. Huge thanks to John Gross for his help, and also to Hans, the manager—both were amazi More

by Astashia keels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark in finance
June 29, 2026

Good customer service Good prices, definitely would shop again. Clean and nice establishment. Thanks Again John More

by williepigfeet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gross, Chester Pinkney
Jun 30, 2026 -

Passport Nissan responded

Thank you for your review of Passport Nissan of Marlow Heights, Willie! We're happy to hear you had a great experience with John. We can't wait to serve you in the future!

June 15, 2026

John Gross was outstanding. He worked everything to perfection, we were in and out. He greeted me and my Mom to excellent customer service, I highly recommend him. Also , Hans More

by cupchurch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans and Gary Lee, , Chester Pinkney
Jun 15, 2026 -

Passport Nissan responded

We’re so pleased you and your mom had a seamless experience with John, Hans, and Mark. Thank you for recommending the team from our Service Department and we will see you next time at Passport Nissan of Marlow Heights!

June 10, 2026

It's a pleasure to be here today. I was very impressed by Komi and his management team. The auto-shopping experience was truly exceptional—professional, seamless, and customer-focused More

by baraki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. komi, Chester Pinkney
Jun 11, 2026 -

Passport Nissan responded

It's fantastic to hear you had such an exceptional experience with Komi and our team at Passport Nissan of Marlow Heights. We appreciate your recommendation, and we hope to see you again! Safe travels ahead!

June 06, 2026

(professionalism and professional and friendly and knowledgeable. Easy to work with and I would recommend thus dealersjup More

by ecbutler71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Komi
Jun 08, 2026 -

Passport Nissan responded

Thank you for sharing your fantastic feedback about our team! We appreciate your recommendation and your business at Passport Nissan of Marlow Heights.

May 30, 2026

Very professional, welcoming, clean, personable relatable my expectations was way above what I expected thank you Lord Jesus Christ More

by shamekawilliams29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
Jun 01, 2026 -

Passport Nissan responded

It's fantastic to hear that our team's professionalism and personable service exceeded your expectations. We truly appreciate your kind words. Thank you for choosing Passport Nissan of Marlow Heights!

May 29, 2026

Thank you John Gross ,Hans and Chester you all went above and beyond your customer service was outstanding.Both managers were very informative,helpful and answered all my questions thank you all so much. More

by cassandra.m.keys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhon Gross , Chester Pinkney
Jun 01, 2026 -

Passport Nissan responded

Cassandra, we're so happy to hear that John, Hans, and Chester went above and beyond for you! Thank you for choosing Passport Nissan of Marlow Heights and for your wonderful feedback. Safe travels!

Jun 01, 2026 -

cassandra.m.keys responded

Thank you from Happy Customer !!!

May 25, 2026

Mr John Gross really is a great car salesman to effectively sustain an environment to care for customer needs ..,and caring for a client John you the best.? More

by Sondra ie55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gross
May 27, 2026 -

Passport Nissan responded

Hi Sondra, we're pleased to hear you had such a great experience with John! We will be sure to share your kind words with him. Thank you for choosing Passport Nissan of Marlow Heights, and we hope to see you again soon. Take care!

Jun 13, 2026 -

Sondra ie55 responded

Love my new Nissan Kick Mr John Gross was great

May 09, 2026

John Gross was very helpful and courteous and explained everything to me and was great on the test drive. I highly recommend him as a sales associate. More

by Joel.kolko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
May 11, 2026 -

Passport Nissan responded

Joel, thank you for the wonderful feedback! We're glad John provided such a helpful and courteous experience at Passport Nissan of Marlow Heights. We look forward to seeing you again down the road!

May 02, 2026

John gross gave me excellent customer service. Also thanks to the general manager Hans. Really appreciate it More

by Mhent84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
May 04, 2026 -

Passport Nissan responded

We are grateful to hear from you! It's fantastic to know you had a valuable experience with John and Hans. We will relay your feedback to them. Thank you from all of us at Passport Nissan of Marlow Heights!

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