Parkwood Automall
Elmwood Park, NJ
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67 Reviews of Parkwood Automall
This dealership has by far, been the absolute worst experience I have had with a dealership. I stumbled upon this dealership, due to being under pressure to purchase a new car, after losing my Lexus IS experience I have had with a dealership. I stumbled upon this dealership, due to being under pressure to purchase a new car, after losing my Lexus IS 350 when someone ran a red light and totaled it. So I was in need to buy a car right away. The car that I bought on July 10, 2023 was and is a very attractive car. But there were minor issues with it, that I was told by the salesperson who assisted me (Angel Santana), would be taken care of by the dealership. Which is why I felt comfortable with moving forward with the purchase of the car. Well, it has now been over two months that I have had the car, yet, and the car still remains with these issues. Only one issue has been addressed, but even that, still needs some work done to it. Meanwhile, my phone calls have not been answered. And the voicemails, not returned. It is an annoying and extremely terrible time when human nature is geared more towards being dishonest, deceptive, and deceitful, than it is to be honorable, genuine, and trustworthy. I eventually Googled this dealership to learn about it, but this point, it was too late! More
Horrible! . Never buy a car here. Sold me a defective Jeep. Still waiting for an update. . Never buy a car here. Sold me a defective Jeep. Still waiting for an update. More
This dealer hid a crack in the windshield with a for sale sticker. Lied saying they knew nothing about it. Go to get the crack fixed(whatever) and safelite said it had recently been fixed (poorly non the les sticker. Lied saying they knew nothing about it. Go to get the crack fixed(whatever) and safelite said it had recently been fixed (poorly non the less) dealer wasn't willing to foot repair bill.. Day two...Center buttons freeze up. Entire console needs to be replaced...dealer will now not talk answer calls/emails. Garbage business I reported to FCC. More
DO NOT BUY A CAR FROM THIS SHADY PLACE. Here IS my CURRENT situation. I traded in my car on April 15, 2023 for another used car. Typically you get your NEW plates within a month after purc Here IS my CURRENT situation. I traded in my car on April 15, 2023 for another used car. Typically you get your NEW plates within a month after purchasing a car. The temporary plates expire about a month after you buy your car as well. That is suppose to be enough time to get your new plates, and if you still had a balance from your previous auto loan, the dealership will send out a payment to buy the loan and transfer the difference to the current auto loan that you get approved for. In my case, it is now June 26, 2023, and I have not received my plates yet. They have not sent out a check to buy out my previous auto loan, so now it looks like I have two auto loans to pay back, I am now driving with an expired temporary license plate that expired May 14, 2023. I HAVE BEEN CALLING NON STOP TO TRY TO RESOLVE THIS ISSUE. I do not live close to this dealership and its pretty far out of my way, however my husband went there to see what's going on and are using every excuse in the book as to why every issue I'm having is delayed. "The loan hasn't been paid off because FedEx lost the check in the mail to pay off the loan... .... they lost it TWICE... that's pretty bizarre. and a load of xxxxxxxx... As for my plates,... NO ONE has a clue whether if I should pick it up or have them mail it to me. I am about to sue if things do not get resolved in the next week or two. I have never had this experience before in any dealership. I am so stressed out with this and this is NOT worth the stress. And who is most full of xxxx here in this company is Eli. He is the one who sold me the car and acts like he is there to help me through these problems I'm having but doesn't really give a xxxx because nothing has been done about it even though he said he is working on it.... it's been 2 and a half months !!! This company is full of xxxx. Just overall, STAY AWAY FROM THIS BUSINESS!! More
STAY FAR AWAY FROM THIS PLACE! !! Advertised price is much lower than what they are willing to sell for-- just to get you in the door. I bought a car anyway because I was in a bind. !! Advertised price is much lower than what they are willing to sell for-- just to get you in the door. I bought a car anyway because I was in a bind. It's been over two months and they never gave me the title, plates, inspection, etc. and the temporary plate expired a month ago. They keep blaming it on the DMV but DMV would not have the title! I'm wondering if the car was stolen! More
Horrible! Misleading! Dishonest! Stay away from this dealership. Not trustworthy. They will talk you into writing a good review for them before you even walk o Misleading! Dishonest! Stay away from this dealership. Not trustworthy. They will talk you into writing a good review for them before you even walk off the lot with the car. Soon after you realize the deal was a scam and you're stuck with a car with a ton of problems. They then avoid your phone calls and are not willing to address any. If I could give zero stars I would. More
They were very professional and very transparent when answering my questions. there is a dealership fee, just so you know. answering my questions. there is a dealership fee, just so you know. More
Called up a bunch of times about a car that was 33,000 I asked about fees specifically and was told it would be around $1200. And I was told I would get $3000 off cause of a new years sale. I drive an hou asked about fees specifically and was told it would be around $1200. And I was told I would get $3000 off cause of a new years sale. I drive an hour and a half to come pick up the car and the fees are $9700. Total scam. What's even worse is they kept saying just come in after i specifically asked about the fees and told them multiple times that I'm an hour and a half away More