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Parkway Ford Lincoln

Dover, OH

4.1
1,463 Reviews

311 Commercial Pkwy

Dover, OH

44622

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1,463 Reviews of Parkway Ford Lincoln

March 05, 2024

The people I worked with were very helpful and straightforward. Although I was given bad news, they were honest and upfront. I will continue to work with them in th future. More

by te.rentsch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Mar 06, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! 


March 05, 2024

Very freindly and attentive. I was a little dissapointed that the quick-serve oil change was advertised to open at 7:30 and they did not open the doors until after 7:45. More

by tkandel2001
Recommend Dealer
Yes
Employees Worked With
Ty Pomey was very professional and capable of taking care of customers.
Mar 06, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! 


March 05, 2024

Was not impressed at all with the service department. I have been a custom for years purchasing several vehicles. The place seems overwhelmed and couldn’t even remember that they had worked my vehicle More

by loyboys63
Service Communication
Recommend Dealer
No
Employees Worked With
Q Q, George Scott
Mar 06, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

March 03, 2024

It was a pleasure working with Joel Wagner on finding a car for my family.. Joel informed me of a number of vehicles that would possibly what we were looking for.. Thanks again Joel!!! More

by rds0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Wagner
Mar 06, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! 


March 02, 2024

Service would have been better if I would have gotten truck back next day as they said I would More

by kbidingers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Mar 06, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

February 29, 2024

Preston was great from start to finish. We went in looking for a certain vehicle and when that did not work out, he guided us to the vehicle we purchased. Working with Preston and Parkway F More

by Erin Landis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Mitchell, Chuck Keim
Mar 06, 2024 -

Parkway Ford Lincoln responded

Hi Erin, Thank you for your business and thank you for your review. We're happy to hear you had such a positive experience with Preston and our team. We look forward to serving you again. If you have any questions, or when you are ready to schedule service, please call us at 330-343-6681. Have a great day!

February 29, 2024

Parkway was very easy to deal with and got me in and out in a few hours. They were great and provided me with the vehicle I wanted with no hidden fees or add ons. Tim even filled my tank up when I left. More

by nickvancamp101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
Mar 06, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

February 27, 2024

Brought in my Maverick to have a recall fixed. Excellent friendly service form the staff. Everyone was great to work with. More

by sanford0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Feb 28, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

February 27, 2024

The staff was polite and communicated thoroughly on the actions for my Jeep! Than you More

by beholy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Feb 28, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

February 23, 2024

Employees were friendly, kept me in the loop about what was being done and recall service was prompt More

by bandj3496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Friendly young man helped check in and payment
Feb 23, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

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