Parkway Ford Lincoln

Super thankful for the effort they put in to get me a newer SUV! They went ABOVE and BEYOND to meet every single need I had to ensure I got the best deal possible. newer SUV! They went ABOVE and BEYOND to meet every single need I had to ensure I got the best deal possible. More

Worst service I’ve ever had. Waited for months to have a spare key made and still don’t have one because your people don’t know how to do there job correctly. So therefore I will Waited for months to have a spare key made and still don’t have one because your people don’t know how to do there job correctly. So therefore I will be taking my business elsewhere. More

From the moment I walked in the door Rachael greeted me with a smile. George, the service manager was helpful explaining everything to me in detail. David the Technician explained was going on with my ve with a smile. George, the service manager was helpful explaining everything to me in detail. David the Technician explained was going on with my vehicle and showed me pictures. During my visit I had my two granddaughters with me. Rachael was so helpful showing me the kids area that they have. I would highly recommend Parkway, everyone made me feel so comfortable and my Car is running great. Thank you More

Friendly staff with good customer service. My truck was finished in plenty of time and no worries for future issues. My truck was finished in plenty of time and no worries for future issues. More

The service was great! Customer service is great! They keep you updated on how things are going. Customer service is great! They keep you updated on how things are going. More

Work not done correct the first time and the correct problem were not addressed at all problem were not addressed at all More

It was easy to set up appointment And they sent me a reminder so I wouldn’t forget and Rachel was my service representative was very friendly and knowledgeable about what I needed and future P/M recomme reminder so I wouldn’t forget and Rachel was my service representative was very friendly and knowledgeable about what I needed and future P/M recommended More

The service was great and the time was very done in a time that they said would be done time that they said would be done More

Quick service has change to the point this is not a one stop shop for simply changing oil and fuel filters. Customer focus was shifted to technical terms like certified tech needs involvement for this appl stop shop for simply changing oil and fuel filters. Customer focus was shifted to technical terms like certified tech needs involvement for this application and cost just went up from what it was 15,000 miles ago or two months. Never even ran truck through the car wash when complete and they were asked too. Disappointed with this visit and service seeing I have been getting this work done at this dealership since purchase of this vehicle in 2020. I have purchased most of my new vehicles from this dealership and I am questioning if I continue this support of this local business. More

Ty did an awesome job with my service for an oil change and tire rotation. It probably took 45 minutes total from the time I arrived and find that completely acceptable. I was kept informed of the progr and tire rotation. It probably took 45 minutes total from the time I arrived and find that completely acceptable. I was kept informed of the progress each step of the way and appreciate the care taken with my new Vehicle. Hey Ty, the last service tech gave me a free car wash ha ha !! More