Parkway Dodge Chrysler Jeep

Poor customer service Absolutely the worst experience at this dealership. Continually disappointed. Disorganized, poor communication, poor customer service, lack of basic Absolutely the worst experience at this dealership. Continually disappointed. Disorganized, poor communication, poor customer service, lack of basic respect for the customer. Tells me my vehicle is ready then when I rush to get it, no paper work and no sense of urgency that I have to get my kids to lessons and need my vehicle. I have yet to have a single positive experience when dealing with Parkway. A very poor representation of the Chrysler/Dodge/Jeep brand. More

Excellent!!! I was looking for a vehicle considering my family was short on vehicles available in the house hold. I ran into Ivan Gjokaj and let me say he made my I was looking for a vehicle considering my family was short on vehicles available in the house hold. I ran into Ivan Gjokaj and let me say he made my experience beyond easy and enjoyable, he is considerate to your needs and doesn't force something upon you. He definetly knew everything you wanted to know about the cars they had and more. He's been hands down the best salesman I have dealt with; charismatic and keeps true to his word. Beyond excellent experience and look forward to doing business with him again in the near future. Go see Ivan if you need a vehicle he will not let you down! More

new car lease Great service by sales.No runaroud,,best price right up front.Would recomend Todd to anyone looking for a no nonsence salesman.This sites 5 word minim Great service by sales.No runaroud,,best price right up front.Would recomend Todd to anyone looking for a no nonsence salesman.This sites 5 word minimum sucks! I had said what i had to say in 22 words !!!!# are you satified now ? More

very bad experience You never get to deal with the actual sales person. Its always their assistant. They never return your calls either. I was in need of a truck on thurs You never get to deal with the actual sales person. Its always their assistant. They never return your calls either. I was in need of a truck on thursday and was told that i couldnt get my truck till monday since my sales person is off and to just go to another dealership, which i did. Horrible experience with Joe Giacona and his assistant Danny. They lost on my business and all my future friends and families as well. More

Great so far! I had credit issues due to divorce. They worked with me and I got the Jeep I wanted for less than what I was paying. Loved my salesman!! I had credit issues due to divorce. They worked with me and I got the Jeep I wanted for less than what I was paying. Loved my salesman!! More

They overcharged me to replace an EGR valve on my wife's 300 I would not recommend this dealership to anyone especially for service. I took it in for recall when I figured I'd have them fix the EGR and they over I would not recommend this dealership to anyone especially for service. I took it in for recall when I figured I'd have them fix the EGR and they overcharged me by about $120. Thanks, Dave Sanchez, one time customer. More

AWFUL! Awful experience. Went in for a Jeep Grand Cherokee with the expectation to lease and was given a quote that was $150 higher than a competitor. That s Awful experience. Went in for a Jeep Grand Cherokee with the expectation to lease and was given a quote that was $150 higher than a competitor. That should have been my first red flag. After negotiating, we finally settled on a price and started the paperwork. The entire process took 3 hours to complete. I contemplated walking out, but this dealer had the Jeep I wanted in stock. Once everything was said and done, I got in the car to a near-empty tank. Guess it wasn't the Jeep I wanted. THE WORST! I would give zero stars if I could. More

Terrible Service I have been leasing vehicles with Chrysler/Dodge for over 10 years and I have been to several dealerships and I have NEVER received such terrible serv I have been leasing vehicles with Chrysler/Dodge for over 10 years and I have been to several dealerships and I have NEVER received such terrible service in thier service and body shop as I have with them over the last 12 months. My salesman is amazing but I am not sure how they are #1 in service with the lack of customer service skills they have at that place, More

Good deals This is my fourth lease car with Parkway Chrysler. They have a lot of stock, and can offer good deals. In fact, on a previous car, another person I kn This is my fourth lease car with Parkway Chrysler. They have a lot of stock, and can offer good deals. In fact, on a previous car, another person I know got a much more expensive monthly payment from a different dealer for the same car! They are busy, so be prepared to wait - it is worth it. See Apollo; he's a great salesman. My entire family has been to him! More

Very smooth and very enjoyable I always have great experiences at this dealership. From sales to service! Joe Sendi is a great salesman. Love working with him. Always patient and I always have great experiences at this dealership. From sales to service! Joe Sendi is a great salesman. Love working with him. Always patient and informative. More