
Parkway Chevrolet
Tomball, TX
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222 Reviews of Parkway Chevrolet
I was interested in a used vehicle I had seen on the internet. When I chatted online with a used car sales rep I was told the price listed was the best price they could offer me. Days later, I checked t internet. When I chatted online with a used car sales rep I was told the price listed was the best price they could offer me. Days later, I checked the same car again and it was listed 500 dollars less. So I again inquired, but this time I called directly to the dealership. I requested to speak to the person I had chatted with (Brent) however I wasn't able to get a hold of him. So I asked for someone in the used car sales dept and was passed over to a rep named Gabriel Cortez. I told him I wanted a purchase quote faxed to me because I had my own financing and lived another city. He said he would call me back in an hour...but never did. Several hours later, I called again and spoke to Gabriel Cortez who seemed surprised no one had called me back with the information. About 10 minutes later, a lady by the name of Kim Holick (who claimed to be a sales floor manager) called me. This lady was extremely rude and unprofessional. She completed ignored what I wanted and instead tried to push me into giving them a down payment, my SSN and personal information and insisted I get financing with them. Since I live out of town, I told her I didn't want to commit to anything until I saw the car and for the moment I only wanted for her to fax me a purchase quote. During my phone with her I received another call from a Mr. Spruell. I told him I had already been dealing with Kim Holick and he said he was going to check on her deal for me. Shortly after, she called me again very upset and told me the deal was off and didn't want my business anymore. I was in complete disbelief. I told her the reason I had been talking to so many people was because no one ever got back to me with the car information. This lady was completely out of line, aggressive and not to mention very very very RUDE! She went as far as telling me I could write whatever reviews I wanted but I just better not set foot into her dealership. I'm taking my business somewhere else. Would not recommend or buy from this dealership. HORRIBLE CUSTOMER SERVICE! More
I always dread going to car dealerships and dealing with the dishonesty, especially as a female. However, Chuck has changed my views of car salesmen and gained my business for life. He was very honest and the dishonesty, especially as a female. However, Chuck has changed my views of car salesmen and gained my business for life. He was very honest and worked hard to get me special financing. Parkway Chevrolet is a dealership I will recommend with enthusiasm. More
It was a great experiance, El Vaquero is a great salesman, I took delivery of my new corvette and the service was outstanding. I try to trade my 2009 corvette at other dealerships and they said it w salesman, I took delivery of my new corvette and the service was outstanding. I try to trade my 2009 corvette at other dealerships and they said it was impossible but Parkway Chevrolet did the impossible. Fantastic Job, Sal C More
Ike is the BEST salesperson ever! I will continue to buy my cars from IKE! I was in and out quickly and IKE made this a very fast and friendly buying experience. If yo ever need a salesperon call IKE; he i my cars from IKE! I was in and out quickly and IKE made this a very fast and friendly buying experience. If yo ever need a salesperon call IKE; he is the BEST! I am always COMPLETELY SATISFIED with IKE! More
I had been having a very frustrating sunroof problem with my car so I took it to Parkway Chevrolet and talked to Louis Rodriguez about it. Louis was excellent to work with. Louis treated my wife and I like w my car so I took it to Parkway Chevrolet and talked to Louis Rodriguez about it. Louis was excellent to work with. Louis treated my wife and I like we were his only concern, very kind, considerate and friendly. Louis completely fixed my sunroof problem in record time. It works perfectly now! I am very grateful Louis works for Parkway Chevrolet. My car feels brand new again. Thank You! More
This the third vehicle we've bought from Parkway this year. We love our Equinox! Once gain Craig made it easy deal. It feels like we're part of the family. He even set my radio stations and hooked up my year. We love our Equinox! Once gain Craig made it easy deal. It feels like we're part of the family. He even set my radio stations and hooked up my bluetooth for me. I don't think we'll be buying any more cars for a while, but when we do it will be from them. Thanks gain everybody! More
Most fun i ever had buying a car. If you need a car or truck go to parkway Chevrolet they can take the pain out of buying a new or use car or truck. Gave me what i need to get out of my trade, and i got a truck go to parkway Chevrolet they can take the pain out of buying a new or use car or truck. Gave me what i need to get out of my trade, and i got a great price on a new car. Will be back for my next car. More
Service by my salesperson was fantastic. Bought new truck. This was a second experience I have had here and I was just as satisfied. Would have liked better terms but think it was the best they could truck. This was a second experience I have had here and I was just as satisfied. Would have liked better terms but think it was the best they could do today. Like their service dept as well. Thank-you More
I purchased my aveo in 05 from them. My price was right I worked everything out over the phone and online 1st. My experance was GREAT. NOW,today 5 years later there is a serious problem with my car, AND the worked everything out over the phone and online 1st. My experance was GREAT. NOW,today 5 years later there is a serious problem with my car, AND the warrenty has ended. the independent mechanic suggested I try and get the car repaired under warrenty anyway, so I went back and dealt with Joe explaining everything.The repair was to cost $2500, after speaking w/ Joe about having the car repaired w/ the warrenty expired, the manager overode it and at this moment my car is being repaired by the dealer. I'm extremly pleased w/Parkway. More
I purchased a new 2009 Tahoe Z71 and my experience was very good. The dealer worked with me on price and the service has been outstanding. This dealership even invited me back after the sale for a free di very good. The dealer worked with me on price and the service has been outstanding. This dealership even invited me back after the sale for a free diner and a dealership tour. I have never had a customer service experience this good before. More