Parkway Chevrolet

Two years of headaches Would not recommend this dealer to anyone. In two years they have crashed the radio/navigation system, two computer updates that have did not worked, Would not recommend this dealer to anyone. In two years they have crashed the radio/navigation system, two computer updates that have did not worked, three trips to fix a scratch on the bumper, four trips to have dash board replaced after having the hands free controls replaced, gave my wife a loaner truck that had expired plates (got a ticket), unable to fix the brakes that sound like a screaming baby when slowing down (service manger said the sound was normal), back up camera doesn't work service manger told us to by are own parts and he would replace for free (car is still under warranty). I think you get the point. Would not buy a Chevy again and would not have my service work performed at Parkway Chevy. More

Fast Friendly Service - AA+++ Left my car at another dealer (Buckalew) for an entire week and they never even looked at it. I needed to get a constant Air Bag issue fixed under wa Left my car at another dealer (Buckalew) for an entire week and they never even looked at it. I needed to get a constant Air Bag issue fixed under warranty before a weekend trip and time was running out. The other dealer gave no indication it would be fixed anytime soon so I was forced to look elsewhere. They even denied the fluid change service I requested because i wanted to go with expensive synthetic fluid. Said they can only put OEM fluid back in. I even told them I didn't care about warranty. My Camaro is modified and drivetrain warranty is voided anyway. Basically no service at all at Buckalew. To my surprise when I called the folks at Parkway Chevrolet it was a complete new ball game. They were super friendly. Got my car in the same day and had my Air Bag issue fixed and fluid changed to synthetic by the very next morning. I'm quite sure they have more techs on hand and can handle more cars in the service department even with all the recalls and such going on. Extremely pleased with Parkway Chevrolet and David Croft my service advisor. Mike Lee More

Awesome Experience From the time we walked in till the time we drove away in our 2011 Chevrolet Impala, nothing but smiles. Ryan Smith gave us the best experience in car From the time we walked in till the time we drove away in our 2011 Chevrolet Impala, nothing but smiles. Ryan Smith gave us the best experience in car buying. I've always disliked going car shopping but he made the experience worth it. I will definitely be going back to see him for my next purchase! I live 60+ miles from Parkway but its worth that drive! Ask for Ryan Smith when you go! More

Completely unethical dealership. Made a deal last night. They placed a $5k deposit on this vehicle. Scheduled a $250 oneway flight for next saturday. Salesmen calls me back today says they sold the vehicle They placed a $5k deposit on this vehicle. Scheduled a $250 oneway flight for next saturday. Salesmen calls me back today says they sold the vehicle on me. Spoke with the GM and he won't even re-imburse me for my flight. Buyer beware. This is the epitomy of snakeoil tactics. More

Buyers beware, i recently purchased a 2013 camaro and every once in a while, the brakes will sound like a bus. Parkway ( Joe Barrios ) has pulled out the rules from GM and states that squealing brakes is every once in a while, the brakes will sound like a bus. Parkway ( Joe Barrios ) has pulled out the rules from GM and states that squealing brakes is an accepatable characteristic of this type of vehicle. They have declined to fix the problem for a car two months old. This is the poorest service department I have ever worked with and will never purchase a car from this dealership again. I hope your brakes don't mistake you for a BUS!!!!!! More

Parkway Chevrolet in Tomball Texas is just another unscrupulous car dealer. Buyer Be Aware! If you are looking for a deceitful dealer, look no further because this is the place. A dealer is only a unscrupulous car dealer. Buyer Be Aware! If you are looking for a deceitful dealer, look no further because this is the place. A dealer is only as good as their word. Their motto: Lies and Deception. I will never purchase another vehicle from Parkway Chevrolet nor will I recommend Parkway to anyone. More

I am writing in response to a recent purchasing I am writing in response to a recent purchasing experience at Parkway Chevrolet located in Tomball, TX. I am a resident of Washington State and have I am writing in response to a recent purchasing experience at Parkway Chevrolet located in Tomball, TX. I am a resident of Washington State and have thus far been a lifelong customer of the GM brand as an owner of three Escalades and located my second Corvette on the internet, which was located at Parkway Chevrolet. As a continued client of GM, I deemed it necessary to share my unsatisfactory purchasing experience from Parkway Chevrolet.GM’s strong principles guided by safety and quality first are what retain me as a client, but my recent experience did not earn my confidence that these principles are relevant at Parkway Chevrolet from where I purchased a 2010 Corvette and received unsatisfactory service with meeting my needs and connecting with me on my terms. As an out of state buyer, I requested assistance with shipping the vehicle along with requesting dealer window tinting services, all of these requests were denied by the dealership with no consideration. Additionally, I was informed to expect my purchasing documents Saturday via overnight delivery service; and again, I was left disappointed with Parkway Chevrolet’s attention to detail and inability to perform resulting in my documents arriving Monday, which delayed shipping the vehicle causing an undesirable timeline. Most importantly, the Corvette I purchased is a GM Certified vehicle and I was left appalled with the condition in which it was delivered to me. The Corvette had a small chip in the windshield and was left unfilled, a lug nut was missing from a wheel, and there is a large gaping hole in the undercarriage of the vehicle. The sales associate represented to me the “car is pristine condition with no physical damage” and initialed off on the chipped windshield while knowing the car will be shipped to California where I planned to pick up the car and drive it to Washington; unfortunately, now I am left with a windshield crack that has exponentially spread to a large crack and can no longer be filled.The culture at Parkway Chevrolet does not meet the culture principles of GM, I did not feel mutually respected with this purchase, as my calls were left unanswered, unattended, treated in a condescending manner, and was informed by the sales and finance representative they were too busy to talk to me.Additionally, my conversations with the dealership regarding the unrepresented damages to the car were dismissed by Parkway Chevrolet.This was my first experience with purchasing a vehicle in a nontraditional manner and I received nontraditional service leaving me disappointed and unexcited with my purchase. I hope you are able to use this feedback to coach and train your dealerships to become innovative with nontraditional purchases and improve their customer service skills at Parkway Chevrolet. Sincerely, Mr.K More

Ike Ferell is the BEST!!! When we get ready to buy a Camaro we will definitely come back to him and Parkway Chevrolet! Ike is very knowledgeable. I would definitely recommend him to my family and frie Camaro we will definitely come back to him and Parkway Chevrolet! Ike is very knowledgeable. I would definitely recommend him to my family and friends. More

KIM DID A GREAT JOB. WILL CONTINUE TO BUY FROM HER AND PARKWAY. THERE WERE NO RUN AROUNDS. SHE WAS DIRECT AND VERY ASSERTIVE. I LOVE MY NEW CREW CAB. I WILL DEFINITELY REFER EVERYONE I KNOW TO KIM HOLICK PARKWAY. THERE WERE NO RUN AROUNDS. SHE WAS DIRECT AND VERY ASSERTIVE. I LOVE MY NEW CREW CAB. I WILL DEFINITELY REFER EVERYONE I KNOW TO KIM HOLICK AND PARKWAY CHEVROLET. More

Making a deal on used vehicle went quickly and smooth. Making a deal on used vehicle went quickly and smooth. Dealer actually inspected vehicle and made necessary repairs. Dealer left repair ticket a Making a deal on used vehicle went quickly and smooth. Dealer actually inspected vehicle and made necessary repairs. Dealer left repair ticket and maintenance update on front seat. A visual check under hood and under vehicle showed that repairs were actually done. This builds trust in a dealership. I will buy again from Parkway. More