Parkway Chevrolet

Excellent Customer Service. Thank you so much for finding exactly what we wanted, and getting it to the dealership as quick as possible. Thank you! Lauren Customer Service. Thank you so much for finding exactly what we wanted, and getting it to the dealership as quick as possible. Thank you! Lauren More

Good emergency care My car wouldn't start and local repair shop could not figure it out. The Parkway Chevrolet passed the car through a computerized analysis and gave a p My car wouldn't start and local repair shop could not figure it out. The Parkway Chevrolet passed the car through a computerized analysis and gave a prompt list and estimate of all that was wrong and needed attention. 6 year old car. The agent sent me a quick link to sign up for the GM BuyPower card that I could use to pay the exorbitant amount. The report looked valid and nothing that seemed over-serviced or over-charged - although I do not know what the std labor charges are supposed to be. At least they did not say I had to fix something that was fine. The agent had a personal touch in dealing with customers. I felt that my car was safe to drive after this. More

Great I took my Tahoe in for oil change and state inspection. Dave Ramsey was very nice and professional. The employees did a very good job and I would hi I took my Tahoe in for oil change and state inspection. Dave Ramsey was very nice and professional. The employees did a very good job and I would highly recommend them. The service has improved a great deal since my last visit. More

New battery Need a new battery. Very personal contact with the service department and very short length of wait time! Service waiting area very comfortable. Al Need a new battery. Very personal contact with the service department and very short length of wait time! Service waiting area very comfortable. Always appreciate the friendliness and care. More

Fast Purchase / Friendly Faces Parkway treated my very well in my recent purchase. I've been to dealerships where I was purchasing a cheaper/non-new car and was treated less then w Parkway treated my very well in my recent purchase. I've been to dealerships where I was purchasing a cheaper/non-new car and was treated less then welcome. Jeremi treated me very well and was very understanding and patient in our deal. This also turned out to be one of my fastest purhcases to date. You get in, test drive, sign up and drive away. I would highly recommend this dealership to friends and family. More

New Vehicle Purchase We recently bought a Silverado from Parkway Chevrolet. This was a great experience. From the minute we walked into the door, we knew we made the rig We recently bought a Silverado from Parkway Chevrolet. This was a great experience. From the minute we walked into the door, we knew we made the right decision. The sales teams and finance team did a great job getting us into the vehicle we wanted. Parkway will be our go to dealership from now on More

New Silverado Excellent sales experience from first internet contact with Gina Treadwell through the sales close with Scerif Abdelazim. Both expressed empathy for m Excellent sales experience from first internet contact with Gina Treadwell through the sales close with Scerif Abdelazim. Both expressed empathy for my Hurricane Harvey flood situation. Gina kept me informed on inventory availability throughout the process and they put me in the vehicle that I was looking for. I appreciated the professionalism and care. More

Awesome Mark Croom was absolutely great... His Customer service was over and beyond what we expected...We got there by 11am and around 1230 my wife and I had Mark Croom was absolutely great... His Customer service was over and beyond what we expected...We got there by 11am and around 1230 my wife and I had an emergency so we left and we returned back by 4 pm... around 5:30 pm we were approved and began paperwork.We have referred 4 people to him and all of them purchased new vehicles and we're very satisfied with his customer Service!!!!!!! Kudos to Mark Croom and his team at Parkway More

Check engine I didn't like that I had waited 4 hours to get helped. I payed almost $2000 dollars to get fixed my issues and still wasn't even fixed. I didn't like that I had waited 4 hours to get helped. I payed almost $2000 dollars to get fixed my issues and still wasn't even fixed. More

"TAKE YOUR BUSINESS ELSEWHERE" - F. DURDIN's solution Hands down the worst experience I've ever had with a car & dealership. Not only did they sell me a defective 2016 Corvette, they are not working wit Hands down the worst experience I've ever had with a car & dealership. Not only did they sell me a defective 2016 Corvette, they are not working with me in anyway to resolve the issue aside from allowing me to take my car in over and over and over for service. Rear differential was the FIRST issue, immediately after I put down $15,000 on this car. They decided charging me for 2 new TIRES would be easier than replacing the differential. I have sent dozens of emails and calls. The first time I had my car in service it was there for NINE days. This last time they had it for ELEVEN days. They give me a completely filthy loaner each and every time I have to take my car in. I have been through this with GM before with a Hummer that was defective, & did not have anywhere NEAR this much trouble with the dealership or with GM. I simply asked them to apply my down payment and my paid monthly payments to another corvette, instead of my having to file with GM to buy back the vehicle. There has been absolutely Zero indication that GM cares to uphold their name and back this product, & Parkway has no interest in maintaining the integrity of the Durdin name. I explained to them very clearly that I have been paying close to $900 a month for a car that has not been running properly since I bought it FROM THEM , on top of the fact that it has been in service equating to close to an entire month collectively. I afforded them the opportunity to take the vehicle back and put me into another one, and they have elected to treat me with nothing but absolute disregard. The dealership doesn't care in the least about ANY OF THIS. They have dismissed every issue with this car, just so I will 'go away'. UPDATE AUGUST 18,2017: car was towed in b/c it wouldn't move out of park. Dave Ramsey was polite and helpful. But now?? TRANSMISSION SHIFT CONTROL HAD TO BE REPLACED. YES, ANOTHER MAJOR ISSUE. I got my car back to find they left me with ZERO GAS AND MY CAR WAS FILTHY INSIDE AND OUT. I Heard back from FORBES DURDIN TODAY AUGUST 19,2017 AND HE TOLD ME TO "take my business elsewhere". Nothing more. You spend $60,000 on a vehicle and this is the Parkway standard! More