Parkway Chevrolet

Great fast customer service We have been really pleased with the service at Parkway. The last 3 vehicles we bought from them and used them for service. The buying experience has We have been really pleased with the service at Parkway. The last 3 vehicles we bought from them and used them for service. The buying experience has always been so above the other dealerships. Looking to soon buy my next auto from them as well. More

Poor Workmanship, Wrong Parts, Failure to Follow-Up Brought my new 2018 Corvette into the dealership Service department for the 2nd of 3 "free" oil changes. The service department technician argued w Brought my new 2018 Corvette into the dealership Service department for the 2nd of 3 "free" oil changes. The service department technician argued with me about the proper oil for the car, eventually realizing he was wrong about the proper oil required by the car. To avoid the difficulty I'd encountered previously, I had my oil changed by a professional garage. The oil filter installed on the Corvette by Parkway was the WRONG oil filter. (PF-48 vs PF-64). There is even a service bulletin about not using the PF-48 in any circumstance. Calling the Service Manager, nor any other member of Parkway Chevrolet had any effect. In fact, the Service Manager was supposed to call me back several days later about the issue and failed to return my call. If you get service work done at Parkway Chevrolet, do so at your own risk. Buyer beware. More

Great Experience Definitely Recommend While looking for a vehicle I was in touch with Trina Muse at Parkway. She was helpful and great to work with. I would definitely recommend Parkway an While looking for a vehicle I was in touch with Trina Muse at Parkway. She was helpful and great to work with. I would definitely recommend Parkway and Trina Muse. More

Great service! Jose is a great salesman! He was cool calm and collective and landed me the car of my dreams! The entire staff there is great! They follow up quickly Jose is a great salesman! He was cool calm and collective and landed me the car of my dreams! The entire staff there is great! They follow up quickly and try to provide the best service possible! More

Outstanding service! The truck buying experience was second to none. Parkway worked with us when no other dealer could come close. Definitely will recommend to others and The truck buying experience was second to none. Parkway worked with us when no other dealer could come close. Definitely will recommend to others and will go there for everything related to purchase from now on! More

Kim Yan Yanez was the best It was per first time buying at a dealership, but Kim made it so easy for us, was courteous and took the time to make this a great experience, she was It was per first time buying at a dealership, but Kim made it so easy for us, was courteous and took the time to make this a great experience, she was very easy to work with and gave us a lot of options and worked with us to give us a great deal on our 2016 Tahoe ltz, gave us a great trade in value for our truck and, which I wasn’t expecting and gave us those good news, I can and will recommend her for your next buy! More

2017 Z71 transmission shift problem Brought my truck in to Joyce Cullin, and she found there was a bulletin from Chevy about reprogramming the shift pattern in my model year and trim lev Brought my truck in to Joyce Cullin, and she found there was a bulletin from Chevy about reprogramming the shift pattern in my model year and trim level (LTZ Z71). With my job time is a luxury, and she knows that, and had the transmission tech take it right back. Back on the rig now 2 weeks later and running perfectly. More

Letter from Chevy abouot a defective part Recently I recieved a letter from Chevy corporate office of how there was a defective part identified and if already replaced Chevy will reimburse me. Recently I recieved a letter from Chevy corporate office of how there was a defective part identified and if already replaced Chevy will reimburse me. Actually the letter has NO CHARGE capitalized and in bold. The letter goes on to explain to complete the claim form attach invoice and receipt and send to the dealer. Parkways, Joe Miller, promptly called to say that they would not reimburse my $100.00 deductible because I happened to have another defective part installed that had to be ordered from a previous service call. SO let me sum this up: Chevy solicted me to send in my claim. Chevy now wants to argue with me about rimbursement they offered in the first place! Still own a 1999 Chevy Silverado, last 3 trucks were Chevy. Last three cars were Chevys, two of which were purchased at Parkway. Will not be shopping at Parkway again! More

The Worst Customer Service Once Vehicle Has Been Purchased They do not stand by their repairs. Taillight lamp went out before 3 months, and they will not replace it again. $954 is my quote! They do not stand by their repairs. Taillight lamp went out before 3 months, and they will not replace it again. $954 is my quote! More

Worst experience in a million miles driven Expensive items sneaked on order sheet. Unable to see computer screen evasive salesperson "checked" questions asked. No paperwork provided. Fina Expensive items sneaked on order sheet. Unable to see computer screen evasive salesperson "checked" questions asked. No paperwork provided. Financing pushed untruthfully. Dealership gets kickback.. More