Parks Toyota of DeLand

ut it in points: I purchased the vehicle with a listed price of $16,000. However, upon contacting your establishment, I was appalled to receive an offer of $14,000 with a down payment of $6,000 spanning a price of $16,000. However, upon contacting your establishment, I was appalled to receive an offer of $14,000 with a down payment of $6,000 spanning a 60-month period. To compound the issue, your initial promise to send a driver to pick me up due to my residence in Wildwood, an hour away from Deland, was reneged on the day of the deal. I was instructed to use Uber at my own expense, despite the blatant inconvenience. Upon my arrival, I was greeted with a nightmarish turn of events. The initially stated price had suddenly surged to $16,999 over a 72-month period. Adding insult to injury, I was informed that I had no choice but to purchase the Parks Plus service for an exorbitant $3,000, under the threat that the sale would not proceed otherwise. Your financial representative, Scott Levitt, engaged in outright deception by clandestinely concealing the actual car price while I was signing the papers. To make matters worse, he ruthlessly pressured me into buying a $2,000 warranty, threatening to cancel the deal if I dared to refuse. After enduring over three excruciating hours of waiting, I finally took possession of the car. The dealership representative, in a charade of reassurance, insisted that the vehicle had undergone a full-service, including Parks Plus services such as deep cleaning, sanitizing, and wheel alignment. Much to my dismay, reality struck when, after taking my kids to church at night, they began exhibiting allergy symptoms due to the presence of dog/cat hair in the supposedly sanitized car. The next morning, I inspected the vehicle only to discover that it was riddled with dog/car hair, never having been vacuumed, cleaned, or sanitized, despite having already paid an outrageous $3,000 for these services. Their audacious response was that the services were indeed completed, and I was obliged to pay or face the threat of not obtaining the car. As if this ordeal wasn't enough, the situation worsened when driving the car at speeds exceeding 70 M/H revealed severe shaking issues, indicating a blatant failure in the alleged wheel alignment – a service that was guaranteed as done but with no proof of completion. My attempt to seek resolution the next day was met with sheer indifference from your representative, who callously claimed an inability to do anything. I was callously instructed to bring the car back, disregarding the impracticality of driving an hour for an argument. When I proposed fixing the numbers and sending them for my approval, the response was a resounding refusal. The only directive given was for me to drive back to the dealership, beg for a refund based on their policy, and face the reality that I had been scammed and deceived by Scott Levitt. More

They do everything to satisfy your needs and make sure you are happy with your purchase you are happy with your purchase More

I ordered my 2023 Tacoma Pro from Darek Gulich. The whole process took about a month to special order the solar octane color. After about 3 months I am so happy that I came to Parks Toyota. This pl The whole process took about a month to special order the solar octane color. After about 3 months I am so happy that I came to Parks Toyota. This place is amazing. I can't wait to try the Service Dept. I have heard great things. Thanks again. Chris (Chappy) Chapman More

Excellent professional and personable service when purchasing my 5th SUV from Parks Toyota of Deland purchasing my 5th SUV from Parks Toyota of Deland More

The salesman was very helpful in the buying process. Showed me how the hybrid works. Hook my phone up and set my new car up on the Toyota app. Showed me how the hybrid works. Hook my phone up and set my new car up on the Toyota app. More

I was treated excellently by the salesman Porfirio Javier and by Francisco in the finance department. and by Francisco in the finance department. More

I purchased my pre-owned Porsche Macan from Parks Toyota of Deland. I met a very nice sale person named Andrea who helped my buying experience fast and efficient. She’s very nice and accompdating. Gave me i of Deland. I met a very nice sale person named Andrea who helped my buying experience fast and efficient. She’s very nice and accompdating. Gave me incentives. She inteoduced me to Scott Levit, their manager and was able to get me the lowest interest rate which I am very glad which helps me to cover the gap insurance and 5 years or 60k miles maintenance plan. I highly recommend this place, people are easy to talk with, and very nice location. Thank you once again and I truly enjoyed my buying experience from you! More

Victor Arvelo was very good in explaining everything to me and I will be back for my next check service for my Rav 4 me and I will be back for my next check service for my Rav 4 More

Excellent buying experience. Darek Gulich worked with before and after the sale to make sure I was happy with my purchase. I’d highly recommend Parks! Darek Gulich worked with before and after the sale to make sure I was happy with my purchase. I’d highly recommend Parks! More

My sales rep, Matt Ruggiero had the car I wanted to test drive waiting on me when I got there and got the deal done quickly. Least painful car purchase I've ever had and I've bought a lot of cars. I was v drive waiting on me when I got there and got the deal done quickly. Least painful car purchase I've ever had and I've bought a lot of cars. I was very pleased with the service I received. More