Parks Hyundai of Gainesville

Stay far away from this xxxx dealership. My vehicle had issues since I bought it. It took 3 years of oil change visits for a loaner to finally become available for me to have the option to h My vehicle had issues since I bought it. It took 3 years of oil change visits for a loaner to finally become available for me to have the option to have the issues diagnosed. After 1 month of Luciano Nunez and Reggie Horton in service keeping my vehicle, nothing was done. They are short on mechanics and lied about even diagnosing my car. The check engine light was on and all they did was clear the codes and the history and said it was fine. A few days later the check engine light came right back on. But this isnt even half of the story. Due to their negligence of not working on my car, I had the loaner for 1 month and received a call on the 31st day by the sales manager Mario LUNCHMAN (he is very insecure when I mispronounced his name) threatening to make a false police report for a stolen vehicle. I was in the middle of work and tried to make arrangements to return the loaner over the weekend, I cant just drop what I'm doing to return their loaner especially after my car was still not fixed. Mario LUNCHMAN and Eric Duke the parts director demanded I return the loaner immediately after realizing I had the loaner for an extended time which was NOT my fault. Not once during the month that my car was in service did I receive a call, NOT A SINGLE TIME. I called several times and waited on hold for an hour each time just to be told my vehicle was NEVER touched. The only fact that they wanted the loaner back asap prompted them to clear all codes on my car and tell me "the issue cant be duplicated". And on top of that Eric Duke said I should have never been given a loaner since I did not buy my Hyundai from their dealership. Parks Hyundai of Gainesville is filled with a bunch of xxxxxxxx who are ready to file false felony police reports. Oh and lets not forget this, Eric Duke even threatened that if I didnt return the vehicle he would remotely turn it off while I'm driving. So not only did they threaten false felony reports but they threatened to cause a life threatening accident to myself and other drivers. I never even recieved any apologizes or contact from the general manager because they dont care. Stay far away from this xxx dealership!!! More

Jonathan was amazing in helping us understand the difference on the new santa fes. This will be our third lease from Parks and I really appreciate the help each and every time. difference on the new santa fes. This will be our third lease from Parks and I really appreciate the help each and every time. More

Parks team are the best to work with when getting a car. Jonothan was kind and understanding to my mother and made buying super simple and didn't push us at all. Thanks again!!! Jonothan was kind and understanding to my mother and made buying super simple and didn't push us at all. Thanks again!!! More

Mario was excellent to deal with. I did everything I needed to online and just went to the dealership to pick up the car. Jonathan went over the car and a couple of signatures later I I did everything I needed to online and just went to the dealership to pick up the car. Jonathan went over the car and a couple of signatures later I was out of there. Easiest car buying experience I've ever had in my life. More

Mr. Porter is a lovely man. I've been buying cars from him for seven years now and he has never stir'd me or my family wrong. Thanks Parks and family. him for seven years now and he has never stir'd me or my family wrong. Thanks Parks and family. More

Rudy was our sales rep and he was fantastic. Incredibly knowledgeable and went above and beyond to find us find the car that best met our needs. I love my car so much already. Rudy truly cared t Incredibly knowledgeable and went above and beyond to find us find the car that best met our needs. I love my car so much already. Rudy truly cared to find us our best fit vehicle. Would highly recommend! More

Wonderful experience. Our sales specialist Mr. Porter was amazing. He was very knowledgeable, friendly and helpful. He went out of his way to help us. We truly appreciated Our sales specialist Mr. Porter was amazing. He was very knowledgeable, friendly and helpful. He went out of his way to help us. We truly appreciated him. The sales manager Mari was also very helpful and worked with us to get the price we were looking for and was very friendly as well. The finance manager Marcos was also very helpful and friendly. Overall it was a great experience and we are happy with our new Tucson. More

Parks team was some of the best in the business, I've bought many cars in my life but I never felt so comfortable doing so. Thanks be to rudy who got me to come in from ocala. Best decision I could have bought many cars in my life but I never felt so comfortable doing so. Thanks be to rudy who got me to come in from ocala. Best decision I could have made. More

Cameron and Rudy made getting my new venue a wonderful experience. My credit wasn't the best and they worked all week to make it happen. I very very very much appreciate it. experience. My credit wasn't the best and they worked all week to make it happen. I very very very much appreciate it. More

Thank you rudy for be some kind and patient with me on my first car purchase. You made it so easy for me and my son. first car purchase. You made it so easy for me and my son. More