Karl "Bucky" Buchwald
Warranty Administrator
Parks Hyundai of Gainesville
3111 N Main St
Gainesvile, FL 32609
40 Reviews
Write a Review40 Reviews of Karl "Bucky" Buchwald
June 04, 2026
Professional and courtesy and always customer driven always in touch with the customer thank you always in touch with the customer thank you More
Other Employees Tagged: Elvyn Andreu
June 02, 2026
Loved the waiting room and how fast they got me in and out…not to mention they washed my car afterwards. out…not to mention they washed my car afterwards. More
Other Employees Tagged: Jackie Fralic, John Evans, Rob Terry , Greg in sales was a real trooper and very polite…
May 28, 2026
Great customer service! Good communication regarding service updates and car delivery times. Responsible and customer friendly drivers. Good communication regarding service updates and car delivery times. Responsible and customer friendly drivers. More
Other Employees Tagged: Elvyn Andreu
May 21, 2026
My only complaint is about the time. I specifically took my car in at 7:30 because I had to be at a funeral that morning. I asked when I scheduled and also at the dealership when I dropp I specifically took my car in at 7:30 because I had to be at a funeral that morning. I asked when I scheduled and also at the dealership when I dropped off my car if it could be done within 2 hours because of the funeral. They said it's just an oil change, sure! I received a call at 11:19 while I was at the funeral that I could pick up my car. Obviously, I had to make other arrangements to get there because my car wasn't done. I think that from 7:30am, it shouldn't have taken almost 4 hours to have that service done. I wouldn't have gotten service that day had I not been assured it could be done in a timely manner (the timeframe I asked about). The next section made me put ratings on two people. I have no idea who they are, I had no interaction with them, so I gave them each 4 stars. That shouldn't be a required field. More
Other Employees Tagged: Elvyn Andreu
May 21, 2026
My only complaint is about the time. I specifically took my car in at 7:30 because I had to be at a funeral that morning. I asked when I scheduled and also at the dealership when I dropp I specifically took my car in at 7:30 because I had to be at a funeral that morning. I asked when I scheduled and also at the dealership when I dropped off my car if it could be done within 2 hours because of the funeral. They said it's just an oil change, sure! I received a call at 11:19 while I was at the funeral that I could pick up my car. Obviously, I had to make other arrangements to get there because my car wasn't done. I think that from 7:30am, it shouldn't have taken almost 4 hours to have that service done. I wouldn't have gotten service that day had I not been assured it could be done in a timely manner (the timeframe I asked about). The next section made me put ratings on two people. I have no idea who they are, I had no interaction with them, so I gave them each 4 stars. That shouldn't be a required field. More
Other Employees Tagged: Elvyn Andreu
May 19, 2026
Got my wife in on time and out in a reasonable amount of time. Took care of everything as expected. time. Took care of everything as expected. More
Other Employees Tagged: Jackie Fralic, Weir Alexander, Rudolph Porter, Elvyn Andreu, Steve Brault, Chris Clark, Amber Atterbery, Joe Pozo, Joe Mayton
May 16, 2026
Excellent customer service hand down and I was never lost through the experience. Willing to come back for the experience. I drove from Tallahassee, Florida they filled my gas tank. through the experience. Willing to come back for the experience. I drove from Tallahassee, Florida they filled my gas tank. More
Other Employees Tagged: Jackie Fralic, Elvyn Andreu, John Evans, Steve Brault, Ken Irvin, Sasha Duran, Phil Perry, Rob Terry, Avery Tucker
May 05, 2026
Good friendly professional service. Short waiting time Allstaff members are qualified and truly care for clients Short waiting time Allstaff members are qualified and truly care for clients More
Other Employees Tagged: Elvyn Andreu
May 01, 2026
Cabin air filter - replace with customer approval when checked. Don’t wait until service is complete & then take another 25 min to do it. 2 hours for service is too long. checked. Don’t wait until service is complete & then take another 25 min to do it. 2 hours for service is too long. More
Other Employees Tagged: Elvyn Andreu
April 27, 2026
Called and made appointment for recall. Dropped off car and waited. They sent me a bunch of things that needed to be fixed and let me know the parts needed for the recall were on back ord Dropped off car and waited. They sent me a bunch of things that needed to be fixed and let me know the parts needed for the recall were on back order. Not sure how they didn’t know that when I dropped it off, huge waste of time. More

