Karl "Bucky" Buchwald

Cabin air filter - replace with customer approval when checked. Don’t wait until service is complete & then take another 25 min to do it. 2 hours for service is too long. checked. Don’t wait until service is complete & then take another 25 min to do it. 2 hours for service is too long. More

by pjarrett Verified Customer Verified Customer

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Called and made appointment for recall. Dropped off car and waited. They sent me a bunch of things that needed to be fixed and let me know the parts needed for the recall were on back ord Dropped off car and waited. They sent me a bunch of things that needed to be fixed and let me know the parts needed for the recall were on back order. Not sure how they didn’t know that when I dropped it off, huge waste of time. More

by JSPOSATO Verified Customer Verified Customer

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They knocked out needed service and were able to take care of 3 recalls. Love the video showing car during servicing detailing what potential concerns the vehicle had. care of 3 recalls. Love the video showing car during servicing detailing what potential concerns the vehicle had. More

by Murphyjd_2000 Verified Customer Verified Customer

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Olga is the greatest along with Ashley and Bucky great experience top notch employees and parts management experience top notch employees and parts management More

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Waited 4 hours for my car to be serviced. On top of that, they didn't place my splash guard on correctly. It came loose the next day and I had to bring my car in again to get that fixed. I ca On top of that, they didn't place my splash guard on correctly. It came loose the next day and I had to bring my car in again to get that fixed. I called to schedule an appointment for that, and they said someone would call me to schedule. No one called me so I had to reach out again. They also could not accommodate me with a loaner vehicle and did not offer anything for my inconvenience. Though the service workers were polite and trying their best, I will not be bringing my car back here for my services. More

by rehanakoilpillai Verified Customer Verified Customer

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Everyone was very friendly and kind in getting my car fixed. Really appreciated the flexibility in getting my headlight fixed within the week. fixed. Really appreciated the flexibility in getting my headlight fixed within the week. More

by OLIVIA.LO0924 Verified Customer Verified Customer

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They lined me up an Uber to get to where I needed to go. everything went very smooth and they got it done fast. everything went very smooth and they got it done fast. More

by JLETTERS96 Verified Customer Verified Customer

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Excellent communication services and repairs. They came out and replaced my dead battery and drove my car back to me. Superior service! They came out and replaced my dead battery and drove my car back to me. Superior service! More

by questnot2dream Verified Customer Verified Customer

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They were very helpful and the pricing was fair they found the problem and fixed it found the problem and fixed it More

by sweetpea8812 Verified Customer Verified Customer

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The service department was nice and attentive to my needs and concerns. The department waiting area was relaxing and concerns. The department waiting area was relaxing More

by cromwejl Verified Customer Verified Customer

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