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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
974 Reviews

974 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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November 26, 2024

Great customer service excellent communication . Good accommodation and stress free service. Diagnostic department is expensive !!! I can get a test ran in a hospital at a better rate. More

by WATSOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Kimberly was very polite and efficient. She was very knowledgeable. The mechanics hourly fee was excessive. More

by cpmal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kimberly
November 26, 2024

Everything was as expected. No issues. Would do service there again. Appreciate their follow through. More

by brian.rothenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Top notch service. Bill was great to deal with. Service department was prompt and completed my service very quickly More

by fsuchamp31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Great customer service, friendly techs, fast turnaround time. The only complaint I have is the outrageous $265/ hour shop rate. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon (5 stars)
November 25, 2024

I was very happy with my experience at Parks Ford. Everyone was very nice. I was kept informed of what was happening. Keep up the good work. More

by DOTPAULLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Hale
November 25, 2024

I always receive great service from Cody in the service department. I live in Lake City, but I prefer to drive there because of the excellent service he provides. He listens to my concerns and doesn't try More

by Lissa Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

As usual I received very good and courteous service from your staff and they washed my car. More

by lawrencechurchill52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the service advisor.
November 24, 2024

My wife found the representative helpful and courteous. The only reason this is a 4 star review is the car wasn’t washed as asked and the tires weren’t checked. We still plan our car there next time. More

by oaksan75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

It’s nice, the staff is good. I like your services. Thank you so much More

by shangpingzhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weir Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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