Parks Ford Lincoln of Gainesville - Service Center
Gainesville, FL
975 Reviews of Parks Ford Lincoln of Gainesville - Service Center
The Staff was friendly and helpful, especially the service department desk manager. Great, quick service service department desk manager. Great, quick service More
I used the dealership because the maintenance was included with the cost of my car. The first time I went for scheduled maintenance I left with a screw in my brand new tire. The next two times they d included with the cost of my car. The first time I went for scheduled maintenance I left with a screw in my brand new tire. The next two times they didn't wash my car until I requested it even though it's part of the service they offered and then I had to wait 15 minutes while that was completed. This time I was told having my tires rotated was part of the maintenance that was included so I expected they would rotate my tires. The tire with the slow leak since the screw incident was the front driver side tire. Every time the weather gets cold I have to air it up. Two days after my tires were supposedly rotated we had a cold front and the front driver's tire needed to be aired up. I believe they were not rotated at all. They also left the cover to my interior air filter lying on the floor of my front seat. I had to go back in and find someone to put it back in place. I was told that was the last complimentary service and I'm glad because I will not be returning. More
Used the mobile service at my home which was excellent! Recommend this convenient service highly. Recommend this convenient service highly. More
They took 3 hours for regular tuneup. I found my vehicle I thought ready to go told them and them they checked me out but the warning light was on and they had to take it back and fix. C I found my vehicle I thought ready to go told them and them they checked me out but the warning light was on and they had to take it back and fix. Car is supposed to be washed also but was not. I saw lady leave lobby after twenty minutes when nobody tried to help her. More
From checking in to checking out Levin Hickman was as courteous and professional as he could be. He kept me updated on the progress and actually was completed sooner than anticipated. Keep up the good wo courteous and professional as he could be. He kept me updated on the progress and actually was completed sooner than anticipated. Keep up the good work and outstanding customer service. More
Thourough and professional. I have always had excellent service from Levin and the service department. I have always had excellent service from Levin and the service department. More
Levin was great. When I got the car back initially they had not topped off the fluids or rotated the tires, and there was a bottle of tea left behind. Levin had me br When I got the car back initially they had not topped off the fluids or rotated the tires, and there was a bottle of tea left behind. Levin had me bring the car back to solve the problems. The service center needs to check on quality control. More