Parks Ford Lincoln of Gainesville - Service Center

Serious disappointment with the service visit. It took 3 trips from Newberry, in order to complete my service. The only plus was the parts rep. It took 3 trips from Newberry, in order to complete my service. The only plus was the parts rep. More

Decent service dept. They still have not been able to get my transmission to stop acting up in my 2020 Lincoln Aviator and it’s been there 3 times. Hopefully they can get They still have not been able to get my transmission to stop acting up in my 2020 Lincoln Aviator and it’s been there 3 times. Hopefully they can get it fixed this time. Levin was great at communication and keeping me updated during the time it was in their care. More

They handled my truck issues promptly and professionally. They keep me informed about future maintenance needs. They keep me informed about future maintenance needs. More

Not happy with the service. Not professional. I feel like I'm not getting fair advice. Not professional. I feel like I'm not getting fair advice. More

Levin was extremely helpful and as my wife and I were in the hospital having our son. He made sure the truck was fixed and ready for pick up. the hospital having our son. He made sure the truck was fixed and ready for pick up. More

Everything was good from check in to pick up. Bill called us to keep us up to date on our truck. Bill called us to keep us up to date on our truck. More

Levin is an excellent service advisor. I have been using him for years. I can count on him to always answer all my questions and needs I have been using him for years. I can count on him to always answer all my questions and needs More

Bill is an excellent service advisor. Always helpful and efficient. I value his assistance and guidance. Always helpful and efficient. I value his assistance and guidance. More

Bill is fabulous and the only service rep I want to work with. Thank you! with. Thank you! More

Great service and my advisor provided very useful information and all the help I could ask for! information and all the help I could ask for! More