Parks Ford Lincoln of Gainesville - Service Center

Great customer service. Really focused on making the customer happy. Everyone i met had a great attitude and were happy to help Really focused on making the customer happy. Everyone i met had a great attitude and were happy to help More

Great service as always. My number one place to go to once something is wrong with my car. My number one place to go to once something is wrong with my car. More

Bill has always been very friendly and helpful , he took the time to explain everything to me so i understood . Bill has always communicated with me while my auto was in the shop to make sure i understood t the time to explain everything to me so i understood . Bill has always communicated with me while my auto was in the shop to make sure i understood the process . I have recommended Parks Ford multiple times and told them to see Bill . I will always bring my autos back to Parks for any services i need to get done on my autos . More

customer service department helped answer all my questions and assisted me in repairing my vehicle appropriately. questions and assisted me in repairing my vehicle appropriately. More

Trying to schedule an appointment and getting them to respond to you when you write them is a hassle, but once I was there everything went smoothly. They even ensured I would have my car by the time I ne respond to you when you write them is a hassle, but once I was there everything went smoothly. They even ensured I would have my car by the time I needed it. More

Bill is ALWAYS courteous, helpful, informative and does an excellent job of keeping me updated on services needed, and charges for services needed. The customer service is a big part of the reason I keep c an excellent job of keeping me updated on services needed, and charges for services needed. The customer service is a big part of the reason I keep coming back to Parks. More

Welcome with a smile, and check in on time. I am out of town so I will be waiting for my service to be done. I am out of town so I will be waiting for my service to be done. More

Bill is the reason I continue to only use Parks Ford for all my service needs on my 2013 F-150. all my service needs on my 2013 F-150. More

Bill Stoufer is an excellent service advisor. I am a retired ford svc mgr I know good service when i see it. Bill is a great asset to parks ford service . I am a retired ford svc mgr I know good service when i see it. Bill is a great asset to parks ford service . More

Never fully understood what repairs were done. One helpful employee show me some things to better use my car. One helpful employee show me some things to better use my car. More