Parks Ford Lincoln of Gainesville - Service Center

Every experience with this service department has been awful. The communication with customers is horrible, we got service done and had the same issue occur less than a week later, forcing us to return, w awful. The communication with customers is horrible, we got service done and had the same issue occur less than a week later, forcing us to return, we called multiple times to get updates on our vehicle and were either put on hold for 20+ minutes or were told that they couldn’t give us an update because they couldn’t get in touch with the person on our account. This was after we were promised a phone call that never came. I’ve come to this dept multiple times for recalls and other issues, and never once has it been a smooth experience. This dept needs a serious overhaul. I will be driving to Ocala for any future service and will likely never purchase a Hyundai again just to avoid this service department. More

Great service and environment from the moment I stepped through the door. They listened to my concerns and the service was very quick. I couldn’t pick up my car that day and was able to leave it over night through the door. They listened to my concerns and the service was very quick. I couldn’t pick up my car that day and was able to leave it over night with a swift pickup! More

My check engine light came on and Park’s was able to work me in that day so I could plan my week. Fixed it on time afternn be parts came in. me in that day so I could plan my week. Fixed it on time afternn be parts came in. More

Devon is awesome! ! He gets it done! Thanks Devon!!! I would recommend him for sure! ! He gets it done! Thanks Devon!!! I would recommend him for sure! More

Part of my car was making a funny noise but Levin got rid of it easy thanks again Levin of it easy thanks again Levin More

They worked hard to make a deal that I could be happy with. The sales person was very helpful with. The sales person was very helpful More

The service was performed quickly and Leven was very professional. I was out in under one hour. professional. I was out in under one hour. More

Bill did a wonderful job for me. Appreciate his help. Bill was very professional and courteous Appreciate his help. Bill was very professional and courteous More

Bill did as always, an outstanding job. You're fortunate to have him on staff as he is always very professional and helpful to his customers. You're fortunate to have him on staff as he is always very professional and helpful to his customers. More

They do a very good service and inspection for potential issues in the future. Thank you guys issues in the future. Thank you guys More