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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
958 Reviews
Call Service Center (352) 565-9023

958 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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March 23, 2025

Everyone did a good job. Fraser is really good. He kept me updated. Would tell anyone to use Parks. More

by scleggfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
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Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad Fraser and the team took good care of you. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 23, 2025

I really think the place has changed when I used to come there and when was Paul West customer service was better.... I think when you doing service you shouldn't have to buy refreshments More

by albertgaskin235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thanks for sharing your thoughts. I'm sorry to hear your recent experience didn't meet your expectations. We’re always working to improve, and I appreciate your feedback—it helps us do better. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

Great job in and out good customer service and great information about what is happening More

by suracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you! We’re so happy to hear you had a smooth visit and felt well taken care of. Clear communication and great service are what we strive for every day. We look forward to seeing you again soon!

March 22, 2025

I had some Efficient and knowledgeable service at Parks Ford of Gainesville on my last visit More

by JENBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We appreciate your business and are glad you received efficient, knowledgeable service. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

Easy to schedule maintenance. Work was completed promptly l. Very pleasant service staff. Waiting area has a great playlist while you wait. ;) More

by lori.altmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad everything went smoothly and that you enjoyed the playlist while you waited. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

Great service! Explained everything very well and made sure I knew what my extended warranty covered. More

by MKMcManus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
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Mar 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for the kind words! We’re so glad you had a great experience and that everything was clearly explained. Making sure you feel confident and informed is what we’re all about. We look forward to seeing you again soon! Michael Muldoon, Service Manager 864-918-7012

March 22, 2025

Excellent attention and very kind attention and the waiting time while they worked on the car was reasonable More

by cristycad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re so glad Carlos provided excellent service and made your visit a pleasant one. We appreciate you taking the time to share your experience. We look forward to seeing you again soon! Michael Muldoon, Service Manager 864-918-7012

March 22, 2025

Levin was amazing. He was able to get my car diagnosed and fixed in less time than I had expected. He was professional and communicated well with me. The service depart More

by TSUMMERS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nakia Cleveland, Dylan Johns
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Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're grateful for your business and so glad Levin and the service team exceeded your expectations. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 18, 2025

Good dealership and staff, good parts department and service.tecks, Easy drop off and pickup of car. More

by guayconst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad you had a smooth experience with our team and services. We look forward to seeing you again soon! Michael Muldoon Service Manager 864-918-7012

March 18, 2025

I've gotten five cars from there now and they are so nice and helpful and everybody there is great can't wait to get back and get another one thank you thank you thank you More

by rsslllav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sandridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your loyalty and kind words! We're grateful for your support and thrilled to hear you've had such great experiences with us. We look forward to helping you with your next car when the time comes! Michael Muldoon Service Manager 864-918-7012

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