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Parks Ford Lincoln of Gainesville - Service Center

Gainesville, FL

4.2
958 Reviews

958 Reviews of Parks Ford Lincoln of Gainesville - Service Center

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March 28, 2025

Professional and knowledgeable. Friendly and very helpful. Vehicle is kept in fine condition Good company and top staff More

by JDH1013
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
Mar 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your thoughtful feedback! We're glad to hear you had a positive experience and that your vehicle is well taken care of. We appreciate your trust and look forward to serving you again. Michael Muldoon Service Manager 864-918-7012

March 28, 2025

Pleasant 14 more words? Okay, I had a great experience last time a visited Ford shop. Good people, good service and more importantly, no delays. Thank you so much. More

by mdefreitas747
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
Mar 29, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We’re so glad you enjoyed your visit and appreciated the efficient, friendly service. We look forward to serving you again soon. Michael Muldoon Service Manager 864-918-7012

March 28, 2025

Efficient. Work was great. No complaints No Done Forget about it No More thank you very much More

by jeannette671
Recommend Dealer
Yes
Employees Worked With
Ari
Mar 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the 5 star review! We appreciate your business and value your feedback. We look forward to your next visit! Have a great weekend! Gerald Acevedo Service Manager Parks Hyundai of Gainesville

March 27, 2025

Very professional and capable staff. I feel confident in their abilities to keep my vehicle well maintained. More

by remz0701
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Curtis
Mar 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your trust and kind words! We're proud to have a professional, capable team, and it means a lot to know you feel confident in our care. We look forward to seeing you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 27, 2025

The past couple of service on my explorer The tires was not Rotating!why l just had the tire sensor replaced and the tire was marked, still in the same place, left rear. More

by Aaronky35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for bringing this to my attention. I’m very sorry to hear about the issue with your tire rotation, and I completely understand your concern. I’d appreciate the opportunity to speak with you directly and make this right. Please feel free to call me at your convenience—I'll make sure we get this resolved. — Michael Muldoon, Service Manager 864-918-7012

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March 26, 2025

The serviceman came out to out house to do an oil change. He was very professional and was done quickly. I would definitely use this service again More

by kimbie444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your thoughtful review! We're glad to hear our technician provided quick, professional service right at your home. We appreciate your trust and look forward to helping you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 26, 2025

I have only one problem, service takes longer than we were told it would take. More

by Golferbuddies
Recommend Dealer
Yes
Mar 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I’m sorry to hear the service took longer than expected—we understand how valuable your time is. We’ll work on improving our communication moving forward. We appreciate your patience and look forward to seeing you again soon. — Michael Muldoon, Service Manager 864-918-7012

More
March 25, 2025

It was the best experience . Customer service top tier and Levin was fast and efficient . More

by moontorres21
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
Mar 25, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re so glad Levin provided you with top-tier service and a great experience. We truly appreciate your support. We look forward to seeing you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 25, 2025

Bill was outstanding as always! He goes above and beyond to provide excellent professional and personalized service. More

by JPETERKIN3.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman in charge of organizing the valet services was excellent. Extremely professional and managed every detail.
Mar 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! Bill truly cares about delivering exceptional service, and we're grateful to have him on our team. We appreciate your continued support and look forward to seeing you again soon! — Michael Muldoon, Service Manager 864-918-7012

March 24, 2025

I am always confident that the servicing of my 2017 Ford Escape is always excellent, thanks to Bill Stouffer. His expertise and experience are superb. I'm addition he clearly explains what is to be done and More

by SOKARANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your thoughtful review! We're grateful for your continued trust and glad to hear Bill’s expertise gives you confidence and peace of mind. We are always here to help. Michael Muldoon Service Manager 864-918-7012

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