Parks Ford Lincoln of Gainesville - Service Center

Had my truck serviced, inspected and tires rotated. Was informed of a recall and the repair was made. All was done in a timely manner Was informed of a recall and the repair was made. All was done in a timely manner More

Staff was pleasant but experience was unorganized with issues in booking, logistics and service throughout the process issues in booking, logistics and service throughout the process More

Making an appointment for service was easy. I just went in for a routine service.. The service advisor, Frazer Ardrey, seemed knowledgeable, and the whole process was efficient. I just went in for a routine service.. The service advisor, Frazer Ardrey, seemed knowledgeable, and the whole process was efficient. More

He was clear in letting me know of the service provided. He showed me the price of the service He showed me the price of the service More

As always Levin was very helpful¡ Fast and friendly¡ Cody is a great manager¡ He was very knowledgeable and understanding¡ Cody is a great manager¡ He was very knowledgeable and understanding¡ More

My car was towed to Parks Hyundai. They had my car.almost 3 weeks. My husband would call to see when car was ready. Every time he called they told him they were working on it. The cus They had my car.almost 3 weeks. My husband would call to see when car was ready. Every time he called they told him they were working on it. The customer service was awful. My husband drove by several times, car sitting in lot. We finally had it towed to the Genesis dealership that we use for our G80. Service manager at Genesis called us the very next dayto inform us that the car was ready. The service manager stated the car was repaired less than a hour after it arrived to their shop. Park’s Hyundai is worthless. This is not the first problem we have had with them. If they treat paying customers bad. I see why the management has such a big turnover. I will never, never go there again . Nor will I recommend them to anyone I know. I wish I could have given them a lower than 1 star!! More

Fair experience overall. Not very friendly or smooth customer experience. Seemed disorganized and confusing on my view. Not very friendly or smooth customer experience. Seemed disorganized and confusing on my view. More

Excellent service department hands down. Very accommodating. Very nice people and very nice lounge for waiting. 👍👍 Very accommodating. Very nice people and very nice lounge for waiting. 👍👍 More

Fraser was fantastic and he went above and beyond to take care of me. The best. care of me. The best. More

Couldn’t find my service reservation. Didn’t seem to know much about my Genesis GV 80. I had to prompt them re: services my car needed from prior experience I’d had at great Genesis servi Didn’t seem to know much about my Genesis GV 80. I had to prompt them re: services my car needed from prior experience I’d had at great Genesis service dealership. More