Parks Ford Lincoln of Gainesville - Service Center

Thank you, Levin for communicating with me about my new Bronco while it was in for an unexpected visit. Parks is always there for me when I need them. Bronco while it was in for an unexpected visit. Parks is always there for me when I need them. More

Left word for Service manager or general manager, we’re supposed to call me. Which is what I’ve requested every survey. Never did. supposed to call me. Which is what I’ve requested every survey. Never did. More

i dropped my car off at 9am for a recall that was supposed to take a few hours. i never got an update so they told me 30min before they closed that they’d have to keep my vehicle over the weekend eve supposed to take a few hours. i never got an update so they told me 30min before they closed that they’d have to keep my vehicle over the weekend even though they were open the next day. they then trued to overcharge me for brakes More

Dropped my car off on Friday. Was told Saturday that my car wouldn't even be looked at till Monday. Why schedule a service appointment if you don't have the man power to take care Was told Saturday that my car wouldn't even be looked at till Monday. Why schedule a service appointment if you don't have the man power to take care of the vehicles? More

Scheduled me at 10:30 had me wait till 1 o’clock Than told me they couldn’t balance and align my Raptor today…. Ha told me they couldn’t balance and align my Raptor today…. Ha More

Excellent service from Frazier! Car was washed, unexpectedly, which I was very grateful for. Thank you. Car was washed, unexpectedly, which I was very grateful for. Thank you. More

I scheduled an appointment for 10AM that day. Upon arrival, there were 2 others waiting to be helped. It took 45 minutes before I was assisted by anyone. Upon arrival, there were 2 others waiting to be helped. It took 45 minutes before I was assisted by anyone. More

I checked in online and requested a call - nobody called an 90 minutes later nobody had looked at my car. I went to the desk and asked for info and 30 minutes later the car still hadn’t been taken back so w an 90 minutes later nobody had looked at my car. I went to the desk and asked for info and 30 minutes later the car still hadn’t been taken back so we took the car and left. We won’t be back. More

Everyone was very polite and did a great job on my car! I'm very happy. Thank you so much. I worked w Devon but didn't see his name on the list. I would give him 5 stars I'm very happy. Thank you so much. I worked w Devon but didn't see his name on the list. I would give him 5 stars More

Everything was great except wait time & car wash. Overall work was exceptional, satisfying!! Good Enough!! Overall work was exceptional, satisfying!! Good Enough!! More